A Xerox Company Logo
  • Support
  • Login
  • Join
CareAR Logo
  • Products & Solutions
    • Solutions
      • Customer Service
      • Field Services
      • IT Services
      • ServiceNow®
    • Products
      • CareAR® Assist
      • CareAR® Instruct
      • CareAR® Experience Builder
      • CareAR® Insight
      • MagicLens
    • Industries
      • Manufacturing
      • Telecom
      • IT Services
      • Healthcare
  • Customers
  • Partners
    • Become a Partner
    • Find a Partner
    • Innovation Xchange
  • Resources
    • Why Care
    • Resource Library
    • Newsroom
    • Events
    • Blog
    • Sustainability
  • Schedule a Demo
Get A Demo
The Next Reality for Field Inspections

The Next Reality for Field Inspections

CareAR BlogJan 5, 2023Augmented Reality Remote AR Support SXMBlog

Augmented reality is digitally transforming field inspections. Remote real-time inspection support with AR is a new opportunity for field inspections.

read more
3 Reasons You Should Care About Service Experience Management

3 Reasons You Should Care About Service Experience Management

CareAR BlogNov 16, 2022Augmented Reality Customer Success Remote AR Support SXMBlog

Now is the time to learn what is Service Experience Management and explore adding augmented reality to supercharge your customer support.

read more
How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

Sajeel HussainNov 15, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support SXMBlog

CBA and CareAR had an amazing showing at CC/CRM Expo last week in Tokyo. It checked all the elements of a successful event. Highlights here.

read more
Keypoint Intelligence Recognizes Xerox and CareAR with BLI Pacesetter Award in Remote Services

Keypoint Intelligence Recognizes Xerox and CareAR with BLI Pacesetter Award in Remote Services

CareAR BlogNov 4, 2022Augmented Reality Customer Success Industry News Remote AR Support SXM XeroxBlog

CareAR won the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Services for North America from Keypoint Intelligence.

read more
AR, AI, and Moving Toward a Proactive Service Model

AR, AI, and Moving Toward a Proactive Service Model

CareAR BlogOct 31, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXM XeroxBlog

Top of mind for all involved at Smarter Services? How to shift to a proactive support model. Learn best practices.

read more
How 2 Brands Come Together to Advance the Service Experience with XR/AR

How 2 Brands Come Together to Advance the Service Experience with XR/AR

CareAR BlogSep 28, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR integrated its service experience management (SXM) platform with Lenovo’s ThinkReality A3 smart glasses, a 5G capable mobile head worn solution, to deliver multi-view and multi-party handsfree experiences for frontline workers.

read more
CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR BlogSep 14, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR’s Service Experience Management (SXM) platform solutions were on full display at Telstra Vantage in Sydney, Australia, showing how a 3D digital twin of a John Deere tractor in augmented reality (AR) can aid self-service and enhance the customer and employee experiences.

read more
New Feature Alert: CareAR Does Data Sovereignty

New Feature Alert: CareAR Does Data Sovereignty

CareAR BlogJul 8, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

CareAR now makes it easy to operationalize data sovereignty for EMEA or Canadian customers by provisioning in Germany or Canada.

read more
A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

CareAR BlogJun 7, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

Knowledge 22 has been another amazing event for CareAR and the ServiceNow community. See highlights here.

read more
Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

CareAR BlogMay 27, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR release 22.02 is now available across its SXM platform and headlines user experience enhancements. Get release highlights here.

read more
CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR BlogMay 19, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXMBlog

At Knowledge 2022 in both New York and The Hague, CareAR showcased how its augmented reality (AR) visual support platform is reinventing the service experience and driving Digital Transformation for customer, field, and IT services.

read more
How CareAR is Empowering the Next Generation of Field Workers

How CareAR is Empowering the Next Generation of Field Workers

CareAR BlogMar 22, 2022Remote AR Support ServiceNow SXMBlog

Learn how CareAR with ServiceNow continues to transform field service management in this engaging webinar on how CareAR is empowering the next generation of field workers.

read more
What The CareAR SXM Platform Includes

What The CareAR SXM Platform Includes

Sajeel HussainDec 15, 2021SXMBlog

Save money by reducing calls to the service desk, decreasing truck rolls, optimizing field support and improving employee training.

read more
What Reinventing the Service Experience Looks Like

What Reinventing the Service Experience Looks Like

Sajeel HussainDec 13, 2021SXMBlog

Companies can no longer look at the service experience and the customer experience in two different silos. The merging of these two areas forms a new layer called Service Experience Management (SXM), which sits on top of the service lifecycle management platform.

read more
The Great Resignation Is Having a Negative Impact on the Service Experience

The Great Resignation Is Having a Negative Impact on the Service Experience

Sajeel HussainDec 10, 2021SXMBlog

4.3 million people voluntarily resigned in August 2021. CRO Sajeel Hussian, discusses how the great resignation is impacting the service experience in part 1 of the Service Experience Management video series.

read more

About carear

  • About Us
  • Why Care
  • Newsroom
  • Resource Library
  • Blog
  • Events
  • Sustainability
  • Contact Us

Solutions

  • Customer Service
  • Field Service
  • IT Service
  • Service Now®

Products

  • CareAR® Assist
  • CareAR® Instruct
  • CareAR® Experience Builder
  • CareAR® Insight
  • MagicLens
  • Support
  • Schedule a Demo

Partners

  • Become A Partner
  • Find A Partner
  • Innovation Xchange
  • Privacy Policy
  • Terms of Service
  • Website Terms of Use
  • Cookie Preferences
  • Security
  • Follow
  • Follow
  • Follow
  • Follow

Xerox® and DocuShare® are trademarks of Xerox in the United States and/or other countries. CareAR™ is a trademark of CareAR, Inc. in the United States and/or other countries. ServiceNow®, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries.
© 2023 CareAR, A Xerox Company. All Rights Reserved