CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
CareAR Newsroom
3 Reasons You Should Care About Service Experience Management
Service Experience Management (SXM) is transforming customer and employee experiences within digital interactions to attain new levels of enterprise-wide business value. While that sounds impressive, what does it really mean? It means that customer experience (CX) and...
Keypoint Intelligence Recognizes Xerox and CareAR with the Buyers Lab (BLI) 2023–2024 Pacesetter Award in Remote Services for North America
CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) into Asia-Pacific and Japan
Partnership will enable companies to accelerate service transformation leveraging CareAR’s enterprise augmented reality and computer vision AI platform Tokyo, Japan — November 8, 2022 — CareAR™, a Xerox company and service experience management (SXM) market leader,...
CareAR and Lenovo Collaborate to Advance Service Experience Management (SXM) for Next Generation Enterprise Extended Reality (XR) Solutions
Lenovo’s global sales and partner network to provide CareAR SXM platform together with Lenovo ThinkReality A3 smart glasses,enabling enterprise customers with 3D wearable XR solutions and powering a new generation of capabilities Plano, Texas — August 23, 2022 —...
Cyxtera Selects CareAR to Provide Leading Augmented Reality Data Center Support
CareAR Service Experience Management (SXM) platform together with Cyxtera Remote Hands with Visual Assist enables remote service interaction using smart glasses for improved customer engagement, decreased dispatch needs and faster resolution times PLANO, Texas — June...
ARVR Magazine AR Glasses Podcast
The Fast Mode: Lenovo, CareAR Collaborate to Deliver Next-gen 3D XR Wearable Solutions
XR Today: Two XR Giants Partner on Novel ThinkReality Solution
Dallas Innovates: Plano’s CareAR and Lenovo Join Forces On Wearable Smart Glasses for Enterprise Extended Reality Solutions
Health Innovation Consortium
November 29th, 2022 London, UK
Call Center CRM Demo & Conference Tokyo
November 10-11, 2022 Tokyo, Japan
5 Ways AR Can Infuse Innovation into Your Business
October 5 Virtual Event 2:00 pm – 3:00 pm
TSIA World
October 17 – 19 Aria Las Vegas, NV
3 Reasons You Should Care About Service Experience Management
Service Experience Management (SXM) is transforming customer and employee experiences within digital interactions to attain new levels of enterprise-wide business value. While that sounds impressive, what does it really mean? It means that customer experience (CX) and...
How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific
Yoshi Iki Masho! Yoshi Iki Masho! – also known as “let's go!” in Japanese. These three words reverberated down the halls of the CC/CRM Expo last week in Tokyo, Japan where CareAR and CBA announced a strategic partnership on November 10 to drive Service...
Keypoint Intelligence Recognizes Xerox and CareAR with BLI Pacesetter Award in Remote Services
On November 2, 2022, Xerox with CareAR was awarded the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Services for North America from Keypoint Intelligence. BLI Pacesetter Awards are earned by organizations that Keypoint Intelligence identifies as market...
AR, AI, and Moving Toward a Proactive Service Model
Leaders Offer Perspectives on Realizing Value from Next-gen Tech at Symposium The 2022 Smarter Services Executive Symposium, a learning and networking event for senior service and customer management executives, was held in Chicago on Sept. 19–21. Over the course of...