Trusted by 5,000+ Customers

CareAR allows technicians to solve problems better, faster, and cheaper.

Xerox Service Experience the CareAR way

The differentiated service experience the way customers want it to be and the way employees need it to be: easier communication, faster resolution, less time waiting.

CareAR Delivers Results

%

in remote resolutions

%

reduction in dispatches

%

first-time fix rate

%

reduction in service time

Sapphire Utility Solutions

Sapphire Utility Solutions

CareAR has empowered Sapphire’s field service technicians with self-solve and remote-solve AR solutions that increased service uptime.

Soludoc

Soludoc

Powered by the CareAR platform, Soludoc, a Xerox dealer, initiates an AR pilot program to enable ERT Technologies to provide remote assistance to improve service efficiency, maintenance, and training.

CES

CES

CareAR’s live, remote, HD-powered video sessions helped the CES support team achieve an 84% issue resolution rate. With this technology, the support team could see and understand exactly what the customers were experiencing and provide guidance using CareAR Assist

Global Technology Conglomerate Improves Training with AR

Global Technology Conglomerate Improves Training with AR

A global technology conglomerate is leveraging the power of CareAR® Assist, an AR platform, for their technical training programs. With CareAR Assist, training instructors provide tours through hardware and walk learners step by step through procedures with an inside view of complex hardware.

Multimodal Transportation and Logistics

Multimodal Transportation and Logistics

Downtime costs and reduction of locomotive tech talent have put intense pressure on multimodal transportation businesses. Learn how AR has helped one of the biggest multimodal transportation companies in the world.

Xerox Data Centre Services

Xerox Data Centre Services

Xerox Data Centre Services team leveraged CareAR augmented reality visual support to get a UK based data centre back into full operation.

Visioneer

Visioneer

CareAR enables remote preventative maintenance, improved customer service and savings for Visioneer.

Xerox

Xerox

CareAR expedites Xerox printer installation impacted by Covid-19 international border closures.

Service IT Direct

Service IT Direct

Service IT Direct utilizes CareAR to power Smart Handz saving customers up to 85% of their support costs.