Over 30% of all dispatched calls require a follow up on-site visit. Over 50% of those calls, required further assistance risking an additional visit.
|Over the next 5-10 years, on average 70% of companies most experienced workers will be leaving due to attrition|
|Every hour of downtime impacts enterprises between $300K to $5M based on their size|
|Global Covid-19 pandemic has introduced next normal safety regulations around remote working and contact avoidance|
CareAR is the augmented reality smart service platform for the modern ServiceNow enabled enterprise.
We make expertise accessible, instantly for customers, employees, and field workers through live visual AR interactions, instructions, and insights as part of a seamless ServiceNow digital workflow.
Faster Time to Resolution
Gain instant visual context – spend time solving the problem versus assessing the situation
Higher First Time Fix Rates
Annotation suite of tools for more effective guidance and accurate resolution
Reduce your skills gap and make experts more accessible to more junior field resources or contractors
Deflect Costly Dispatches
Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance
Elevate your customer’s experience and NPS through unmatched quality, service, and capabilities
Integrated into the ServiceNow platform
CSM, FSM, ITSM, Knowledge Base for easy workflow and application integration