Over 30% of all dispatched calls require a follow up on-site visit. Over 50% of those calls, required further assistance risking an additional visit.
![Employee Attrition](/wp-content/uploads/2021/06/icon-Employee-Attrition.svg"){kind=icon} |
Over the next 5-10 years, on average 70% of companies most experienced workers will be leaving due to attrition |
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Every hour of downtime impacts enterprises between $300K to $5M based on their size |
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Global Covid-19 pandemic has introduced next normal safety regulations around remote working and contact avoidance |
Average CareAR Industry Results
CareAR is driving the service experience transformation with enterprise augmented reality.
CareAR’s AI/AR-powered Service Experience Management (SXM) platform allows service employees and customers to digitally and visually resolve issues providing greater efficiencies, better customer outcomes, and increased safety.
Remote and Self-Solve Resolutions
Reduce the burden into your service desk and contact center
Higher First-Time Fix Rates
Annotation suite of tools for more effective guidance and accurate resolution
Knowledge Transfer
Reduce your skills gap and make experts more accessible to more junior field resources or contractors
Deflect Costly Dispatches
Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance
Customer Experience
Elevate your customer’s experience and NPS through unmatched quality, service, and capabilities
Integrated into the ServiceNow platform
CSM, FSM, ITSM, Knowledge Base for easy workflow and application integration
Related Content
Enterprise AR: Benefits & Barriers: An Industry Briefing from CareAR
Digital Technologies Transforming Customer and Field Services
