HCLTech launches augmented reality-based IT infrastructure solution with CareAR, a Xerox company NEW YORK and NOIDA, India, May 5, 2025—HCLTech, a leading global technology company, has launched an augmented reality (AR)-based infrastructure management solution, in...
CareAR Newsroom

The Rise of Remote Field Service
The landscape of field service is undergoing a seismic shift. Traditional models, heavily reliant on dispatching technicians for every issue, are increasingly being challenged by more agile, cost-effective, and technologically advanced approaches. At the forefront of...
HCLTech launches augmented reality-based IT infrastructure solution with CareAR
HCLTech launches augmented reality-based IT infrastructure solution with CareAR, a Xerox company NEW YORK and NOIDA, India, May 5, 2025—HCLTech, a leading global technology company, has launched an augmented reality (AR)-based infrastructure management solution, in...

CareAR Announces Updates to CareAR for Salesforce on Salesforce AppExchange
CareAR clients can now benefit from expanded field service capabilities, allowing service teams to deliver more interactive and effective support. Plano, Texas, July 23, 2024 – CareAR today announced it has updated CareAR for Salesforce on Salesforce...

CareAR Names Tata Consultancy Services as 2023 Global Solutions Integration Partner of the Year
CareAR Presents TCS with Leadership Award for its Innovative Augmented Reality and Digital Twin Solutions that are Driving Success for Customers Plano, Texas - March 14, 2024 - CareAR, A Xerox Company, is proud to announce that Tata Consultancy Services (TCS) has been...

CareAR Instruct Achieves Platinum Rating for Keypoint Intelligence Report, Earns BLI 2024 Pick Award
Outstanding remote service and support technology emphasize the remarkable augmented reality and digital twin use cases. Plano, Texas – January 23, 2024 – CareAR, A Xerox Company, and Service Experience Management (SXM) market leader, announced that Keypoint...

The Rise of Remote Field Service
The landscape of field service is undergoing a seismic shift. Traditional models, heavily reliant on dispatching technicians for every issue, are increasingly being challenged by more agile, cost-effective, and technologically advanced approaches. At the forefront of...

Build Better, Faster: Introducing Templates in CareAR Experience Builder!
Get ready to kick your digital work instruction creation into high gear. We're absolutely thrilled to announce a powerful new addition to the Experience Builder designed to help you build engaging digital work instructions more efficiently than ever...

Moving Beyond Vuforia Chalk: Explore the Power of CareAR Assist
PTC's recent announcement of the End of Life for Vuforia Chalk, effective October 31, 2025, has left many users searching for a robust and reliable alternative. If you're among those seeking a seamless transition and even more powerful augmented reality capabilities,...

5 Expert Tips for AR Remote Assistance Rollout Success
Implementation can often be the biggest challenge when introducing a new tool or technology into your organization. Yet, with the right strategy and lessons learned from real-world use cases, you can carefully plan and seamlessly implement your AR remote assistance...