CareAR® Instruct

Digital work Instructions with augmented reality and interactive 3D guidance for visually immersive self-solve, training, and quality management.

Benefits

Digital Work Instructions Make Anyone an Expert

CareAR Instruct empowers customer service and field service technicians with step-by-step instructions using 3D guidance, augmented reality, and artificial intelligence.

augmented reality AI computer vision for manufacturing industry
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Reduce Repeat Dispatches

Perform pre-visit inspections to dispatch the right technician, parts, and tools

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Improve Maintenance

Avoid unnecessary downtime due to improper maintenance procedures

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Ensure Compliance

Ensure procedural and regulatory compliance with AI computer vision.

augmented reality AI computer vision for manufacturing industry
digital work instructions with AI Computer Vision state detection customer service
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Improve First-Time Fix Rate

Give technicians the guidance needed to solve the problem on the first try

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Reduce Product Returns

Avoid unnecessary product returns through successful product activation

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Increase Customer Satisfaction

Empower customers with knowledge and instructions to self-solve quickly

How it Works

Using Digital Work Instructions is Easy

Instant access to digital work instructions is as easy as scanning a QR code and following on-screen instructions

LAUNCH

FOLLOW INSTRUCTIONS

SEARCH

RESOLVE

iOS QR Code Launch Screen
digital work Instructions with 3D guidance automotive mobile
digital work instructions Natural Language Search Mobile
Instruct Resolve UI Mobile
iOS Camera App QR Code Launch Screen

LAUNCH

CareAR Instruct Follow Digital Twin Instructions

FOLLOW INSTRUCTIONS

CareAR Instruct Natural Language Search

SEARCH

CareAR Instruct Resolve Screen

RESOLVE

Use Cases

Digitally transform your service team with CareAR Instruct

Digitize procedures into immersive visual work instruction workflows that streamline service processes

It’s not just content. . . it’s an experience!

CareAR Instruct experiences can contain simple 2D content such as text, image, and video information for basic workflows. With more demanding procedures, immersive 3D Digital Twin objects with animations guide through complex concepts.

Features

Powerful AI, 3D, and AR Tools to Uplevel Your Instructional and Training Experience

Flexible Content

Complex workflows

Workflows with sophisticated branching to support your work procedure

Multi-Language Workflow

Support your users and workers globally in their preferred language

2D Content

Enrich visual guidance with text, images and video embedded in the experience

3D Content

Fully interactive 3D Digital Twin with animations, hotspots, and annotations

Dynamic Data

Visual Verification

Computer vision AI work verification procedures

Intelligent Search

Surface existing enterprise content with context at the point of need

Camera Capture

Capture photos to document work status

Forms

Capture important data and save it to the system of record (coming Q1)

SXM Platform

SSO Support

Control access to experiences with enterprise SAML identify management system

Always Updated

Everyone receives the latest experience immediately after updating

Distribute to users

Publish experiences for specific workers or for the world to see

Any Device

Use Instruct in your browser or through the CareAR mobile app

Workflow Integrations

Integrations

Seamlessly integrate into ticketing and field service management systems

Web API

Create custom integrations with your own app using the web API

Embedded Web

Integrate your web app into the Instruct experience workflow

Usage Analytics

Track, analyze, and understand how the experiences are being used

Flexible Content

Complex workflows

Workflows with sophisticated branching to support your work procedure

Dynamic Data

Visual Verification

AI computer vision work verification procedures with augmented reality

SXM Platform

SSO Support

Control access to experiences with enterprise SAML identify management system

Workflow Integrations

Integrations

Seamlessly integrate into ticketing and field service management systems

Multi-Language Workflow

Support your users and workers globally in their preferred language

Intelligent Search

Surface existing enterprise content with context at the point of need

Always Updated

Everyone receives the latest experience immediately after updating

Web API

Create custom integrations with your own app using the web API

2D Content

Enrich visual guidance with text, images and video embedded in the experience

Camera Capture

Capture photos to document work status

Distribute to users

Publish experiences for specific workers or for the world to see

Embedded Web

Integrate your web app into the Instruct experience workflow

3D Content

Fully interactive 3D guidance with animations, hotspots, and, annotations

Forms

Capture important data and save it to the system of record

Any Device

Use Instruct in your browser or through the CareAR mobile app

Usage Analytics

Track, analyze, and understand how the experiences are being used

Build Your Own Digital Work Instructions. No coding required.

Create your own step-by-step instructions including AI visual verification, natural language search, and 3D content. No-code required.

Get Started Building

CASE STUDY SPOTLIGHT
Xerox Logo

Digital work instructions for Xerox

Xerox customer using CareAR Assist
A simple to use mobile app with visually immersive, step-by-step 3D guidance, augmented reality, and instructional content to quickly and confidently complete routine maintenance tasks, troubleshooting and more.
3D guidance in Xerox product tour using CareAR Instruct
An interactive 3D printer visualization and manipulation in virtual space for a better understanding of your printer features and capabilities.
CareAR Instruct for Xerox step-by-step instructions augmented reality
Interact with your printer by following visually rich, step-by-step instructions.
artificial intelligence in Xerox instructions Natural Language Search
Quickly discover the most relevant content for your learning style using impactful video, interactive 3D and text-based content.
CareAR Instruct for Xerox Support
Improve productivity with easy access to support material anytime, anywhere.
CareAR Instruct for Xerox Product Tour Digital Twin
An interactive 3D printer visualization and manipulation in virtual space for a better understanding of your printer features and capabilities.
CareAR Instruct for Xerox Step-by-Step Instructions AR
Interact with your printer by following visually rich, step-by-step instructions.
CareAR Instruct for Xerox Natural Language Search
Quickly discover the most relevant content for your learning style using impactful video, interactive 3D and text-based content.
CareAR Instruct for Xerox Support
Improve productivity with easy access to support material anytime, anywhere.