Sam Waicberg on “Reinventing the Service Experience”: Watch AWE Presentation On-Demand

Make Expertise Accessible

CareAR makes expertise accessible instantly for customers, employees, and field workers through live visual Augmented Reality (AR) and AI interactions, instructions, and insights as part of a seamless digital workflow experiences.

Enterprise Augmented Reality Visual Support

Remotely see and solve issues with AI/AR powered visual support deflecting costly dispatches, reducing time-sensitive resolutions, bridge the skills gap while providing greater efficiencies, customer outcomes, safety and reduced carbon emissions.

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"Service teams today are challenged with solving problems in increasingly complex situations, especially in light of COVID-19. They want to increase efficiency, reduce operational costs, and improve customer outcomes—all while ensuring employee safety. Together with CareAR, ServiceNow is delivering digital experiences that empower service teams to better solve problems remotely so work can be completed efficiently and safely."

Michael Ramsey
Michael Ramsey,
VP of Product Management, ServiceNow
CareAR Assist for Manufacturing


Live visual assistance and guidance for remotely seeing and solving issues, anywhere.

CareAR Assist enables service teams anywhere to instantly provide remote visual AR support for their customers, employees, and field workers. Enable access to remote experts or agents for deflecting costly dispatches, reducing time-sensitive resolutions, while fostering safety.

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Create self-guided instructions for making anyone an instant expert.

CareAR Instruct enables the creation of AR based instructions for a self-guided and animated step by step flow. Bridge skills gap by empowering anyone to follow easy steps for resolving issues, performing tasks, or training.

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Gain immediate intelligence and context for accurately assessing and solving issues.

CareAR Insight delivers contextual data for greater insights of specific assets, issues and resolutions. Through combining AI with AR, we are augmenting intelligence of your service teams to uniquely up-skill knowledge gaps, while greatly improving competency and efficiency levels.

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Trusted by ~10,000+ enterprise customers


Blue Cross
IHG Hotels
LT Technology Services

Proctor and Gamble
State Farm

  • The CareAR partnership demonstrates Verizon’s commitment to continuous innovation for our customers, employees, and field personnel.Through our 5G and Edge computing, we can deliver advanced AR and AI capabilities via CareAR on standard mobile as well as smart glass and drone devices, that drive even greater efficiencies and experiences not thought possible in the past.

    Sampath Sowmyanarayan
    Sampath Sowmyanarayan, Chief Revenue Officer Verizon Business
  • NTT DATA is focused on helping our clients use digital technology to transform their business and deliver improved user experience. Capabilities such as AR, AI, and integrated digital workflows are transformative to enabling greater operational efficiencies and enhancing customer experiences. We are continuously co-developing innovative technologies and approaches in these areas, with partners like CareAR and ServiceNow, to build solutions that augment and help our teams deliver faster while consistently aligned with user expectations.

    Cris Kibbee
    Cris Kibbee, Chief Delivery Officer NTT Data Services
  • We are excited that CareAR has selected Glass Enterprise Edition 2 as their preferred smart glasses platform to help field services teams be more effective and efficient at their jobs.

    Mireia Aguilera
    Mireia Aguilera, Head of Partnerships Glass

Visually Resolve Issues Remotely Using Enterprise Augmented Reality

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