Driving Service Experience Transformation Through an Enterprise AI/AR-powered Service Experience Management Platform
CareAR’s Service Experience Management platform allows enterprises and organizations to access expertise in seconds with artificial intelligence that is delivered on-demand, across devices from desktop to drones to support any situation, anywhere.



Create Smart Assets
Empower Service Employees
Build Interactive Service Experiences
Provide Connected Insights
%
in remote resolutions
%
reduction in dispatches
%
first-time fix rate
%
reduction in service time
Trusted by 5,000 Enterprise Customers

Enhancing the Service Experience Using CareAR® Assist
When CareAR is used as part of the Xerox service experience, customers spending less time waiting for service or on service calls, achieve faster resolution times, equipment up-times, and partner with a company who is environmentally conscious.
fewer site visits
%
Increased remote solve
%
Overall global adoption
%
Minutes or less training time
Kg GHG emissions avoided
*Data from Jan. 2022 through Dec. 2022
CareAR® Instruct
Empower technicians with self-solve AR instructions
CareAR® Experience Builder
Rapidly create self-solve instruction for customers and technicians
CareAR® Assist
Speed resolutions with remote AR visual support
What’s New at CareAR

Capture Images from your Self-Solve Session and Co-brand your Assist Experience
You spoke and we listened! CareAR’s latest...

Avoid Unnecessary Product Returns Using AR and Self-Solve Tools
Organizations spend a considerable amount of...

Navigating the Enterprise Augmented Reality Hardware Landscape
In recent years, the realm of augmented reality...

Improving Augmented Reality and AI Technology Adoption
When it comes to integrating new technology into...
Latest Resources
Events
Mobile World Congress
September 26-28, 2023 Las Vegas, NV
Innovation Excellence Awards
September 25, 2023 Innovation Excellence Awards, London, UK
T-Mobile 5G Hub Speaker Series
August 15, 2023 • 3:45 PM PST T-Mobile 5G Hub Speaker Series, Bellevue, WA