Make Expertise Accessible
Built and certified for the modern ServiceNow enabled enterprise, CareAR delivers critical context through real-time visual
AR interactions, instructions, and intelligences as part of a seamless digital workflow.
AssistTM
Live visual assistance and guidance for remotely seeing and solving issues, anywhere.
CareAR Assist enables service teams anywhere to instantly provide remote visual AR support for their customers, employees, and field workers. Enable access to remote experts or agents for deflecting costly dispatches, reducing time-sensitive resolutions, while fostering safety.
Learn more about CareAR Assist >
InstructTM
Create self-guided instructions for making anyone an instant expert.
CareAR Instruct enables the creation of AR based instructions for a self-guided and animated step by step flow. Bridge skills gap by empowering anyone to follow easy steps for resolving issues, performing tasks, or training.
InsightTM
Gain immediate intelligence and context for accurately assessing and solving issues.
CareAR Insight delivers contextual data for greater insights of specific assets, issues and resolutions. Through combining AI with AR, we are augmenting intelligence of your service teams to uniquely up-skill knowledge gaps, while greatly improving competency and efficiency levels.
We Partner with Innovative Companies
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Service teams today are challenged with solving problems in increasingly complex situations, especially in light of COVID-19. They want to increase efficiency, reduce operational costs, and improve customer outcomes—all while ensuring employee safety. Together with CareAR, ServiceNow is delivering digital experiences that empower service teams to better solve problems remotely so work can be completed efficiently and safely.
Michael Ramsey, VP of Product Management ServiceNow -
We are excited that CareAR has selected Glass Enterprise Edition 2 as their preferred smart glasses platform to help field services teams be more effective and efficient at their jobs.
Mireia Aguilera, Head of Partnerships Glass -
NTT DATA is focused on helping our clients use digital technology to transform their business and deliver improved user experience. Capabilities such as AR, AI, and integrated digital workflows are transformative to enabling greater operational efficiencies and enhancing customer experiences. We are continuously co-developing innovative technologies and approaches in these areas, with partners like CareAR and ServiceNow, to build solutions that augment and help our teams deliver faster while consistently aligned with user expectations.
Cris Kibbee, Chief Delivery Officer NTT Data Services
PRESS RELEASE
ServiceNow Innovates Field Service Management to Drive Exceptional Experiences
Xerox using ServiceNow Field Service Management to simplify field service experience for technicians and drive better customer outcomes
Read Press Release
VIDEO
Best Practices for Field Service: Working Efficiently, Safely, and Intelligently Using Augmented Reality
CareAR Assist for ServiceNow is helping customers and field service workers stay safe amidst the COVID19 pandemic. Watch how ServiceNow and CareAR’s remote AR visual assistance platform resolves problems without travel or risk of exposure.
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WHITE PAPER
Enterprise AR: Benefits & Barriers: An Industry Briefing from CareAR
CareAR’s enterprise AR support platform provides many benefits to organizations who are looking for ways to improve operational efficiencies, cost savings, and customer outcomes while enhancing safety.
Download Now
PODCAST
Leveraging technology to retain tribal knowledge and growing competitive edge in field services
This podcast interview focuses on product innovation that has power to make field engineers far more productive, and give the companies they work for new ways to retain and grow their competitive edge. Featuring Sam Waicberg, Co-founder and CEO CareAR.
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