Automatic video adaptation is a customer and employee experience benefit available for any CareAR Assist app users.
At Knowledge 2022 in both New York and The Hague, CareAR showcased how its augmented reality (AR) visual support platform is reinventing the service experience and driving Digital Transformation for customer, field, and IT services.
CareAR is the only augmented reality platform that’s fully integrated across the entire ServiceNow platform.
Augmented reality directly empowers sustainability results by visibly resolving more issues remotely without travel, boosting first time fix rates to avoid repeat visits, and enabling new self-solve and self-learning opportunities that also work to proactively eliminate travel for support technicians.
Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment
ABi Research has recognized CareAR as a leader in their Enterprise Augmented Reality Platforms competitive ranking report.
The CareAR Assist App is more user friendly than ever, now that it is has been completely redesigned with a focus on improving productivity and creating a best-in-class user experience.
Manufacturers and service companies, in particular, are racing to digitally transform their operations to deliver a new experience to customers, enhancing both the brand and the engagement model.
Today marks a significant milestone as two industry heavyweights — Xerox and ServiceNow — get serious about rethinking the service experience and set on a path that will transform the service industry forever.
A recent CareAR software release adds a browser-based option in addition to the app for inviting someone to a CareAR Assist session.
The features in CareAR 21.05 offer added flexibility to make your user experience even better. Highlights include accessing CareAR via a web browser and having the option to go hands-free using the app’s new smart glasses capabilities.
Many people get confused with the definition of Augmented Reality (AR) as its frequently over used. Is Augmented Reality just one of those new hot technologies that qualifies for buzz word bingo? There is certainly no shortage of solution providers promoting...
Augmented Reality’s Role during Covid-19 Drives Digital Transformation for Customer, Field, and IT Services
During these times of Covid-19, businesses are using visual collaboration technologies to drive transformation while adapting to new normal conditions. Solutions supporting tele-health, long-distance learning, and work-at-home are examples of how incorporating visual...