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How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

Sajeel HussainNov 15, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support SXMBlog

CBA and CareAR had an amazing showing at CC/CRM Expo last week in Tokyo. It checked all the elements of a successful event. Highlights here.

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AR, AI, and Moving Toward a Proactive Service Model

AR, AI, and Moving Toward a Proactive Service Model

CareAR BlogOct 31, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXM XeroxBlog

Top of mind for all involved at Smarter Services? How to shift to a proactive support model. Learn best practices.

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How 2 Brands Come Together to Advance the Service Experience with XR/AR

How 2 Brands Come Together to Advance the Service Experience with XR/AR

CareAR BlogSep 28, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR integrated its service experience management (SXM) platform with Lenovo’s ThinkReality A3 smart glasses, a 5G capable mobile head worn solution, to deliver multi-view and multi-party handsfree experiences for frontline workers.

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CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR BlogSep 14, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR’s Service Experience Management (SXM) platform solutions were on full display at Telstra Vantage in Sydney, Australia, showing how a 3D digital twin of a John Deere tractor in augmented reality (AR) can aid self-service and enhance the customer and employee experiences.

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Augmented Reality for Service Subcontractors

Augmented Reality for Service Subcontractors

CareAR BlogAug 31, 2022Augmented Reality Customer Success Product Features Remote AR SupportBlog

A subcontracted or blended workforce is simply the “new normal” for most field service organizations today. New augmented reality self-solve and remote assist tools present new alternatives for upskilling and enhancing performance for third party frontline professionals.

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ABI Research Recognizes CareAR’s Leadership and Innovation in 2022 Leading Technology Companies Report

ABI Research Recognizes CareAR’s Leadership and Innovation in 2022 Leading Technology Companies Report

CareAR BlogAug 10, 2022Augmented Reality Customer Success Industry News Product Features Remote AR SupportBlog

ABI Research recognized CareAR in “Companies to know” from its 2022 Recognizing Market Leaders compilation.

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New Feature Alert: CareAR Does Data Sovereignty

New Feature Alert: CareAR Does Data Sovereignty

CareAR BlogJul 8, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

CareAR now makes it easy to operationalize data sovereignty for EMEA or Canadian customers by provisioning in Germany or Canada.

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A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

CareAR BlogJun 7, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

Knowledge 22 has been another amazing event for CareAR and the ServiceNow community. See highlights here.

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Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

CareAR BlogMay 27, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR release 22.02 is now available across its SXM platform and headlines user experience enhancements. Get release highlights here.

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CareAR to Exhibit and Present at AWE USA 2022

CareAR to Exhibit and Present at AWE USA 2022

CareAR BlogMay 26, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

CareAR will exhibit in booth 843, where it will feature live demos of its product portfolio integrated with workflows and products from key partners.

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CareAR Partners with Infosys to Accelerate Service Experience Transformation

CareAR Partners with Infosys to Accelerate Service Experience Transformation

CareAR BlogMay 25, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

CareAR entered into a strategic collaboration with Infosys that will accelerate clients’ service experience transformation.

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How Automatic Video Adaptation Brings AR Support to Low Bandwidth Remote Locations

CareAR BlogMay 23, 2022Augmented Reality Product Features Remote AR SupportBlog

Automatic video adaptation is a customer and employee experience benefit available for any CareAR Assist app users.

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CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR BlogMay 19, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXMBlog

At Knowledge 2022 in both New York and The Hague, CareAR showcased how its augmented reality (AR) visual support platform is reinventing the service experience and driving Digital Transformation for customer, field, and IT services.

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CareAR’s Distinct ServiceNow Integrations for FSM, CSM, and ITSM

CareAR’s Distinct ServiceNow Integrations for FSM, CSM, and ITSM

CareAR BlogMay 4, 2022Augmented Reality Product Features Remote AR Support ServiceNowBlog

CareAR is the only augmented reality platform that’s fully integrated across the entire ServiceNow platform.

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Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment

Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment

CareAR BlogMar 9, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

ABi Research has recognized CareAR as a leader in their Enterprise Augmented Reality Platforms competitive ranking report.

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Expand Your Reach with CareAR® Assist for Drone and Expanded Wearables Support

Expand Your Reach with CareAR® Assist for Drone and Expanded Wearables Support

CareAR BlogJan 10, 2022Augmented Reality Customer Success Industry News Product Features Remote AR SupportBlog

The CareAR Assist App is more user friendly than ever, now that it is has been completely redesigned with a focus on improving productivity and creating a best-in-class user experience.

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CareAR Expands Augmented Reality Customer Agility With Web Browser Client

CareAR Expands Augmented Reality Customer Agility With Web Browser Client

CareAR BlogAug 9, 2021Augmented Reality Product Features Remote AR SupportBlog

A recent CareAR software release adds a browser-based option in addition to the app for inviting someone to a CareAR Assist session.

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CareAR Now Offers Browser Support and Google Glass Capabilities

CareAR Now Offers Browser Support and Google Glass Capabilities

CareAR BlogJul 28, 2021Augmented Reality Product Features Remote AR SupportBlog

The features in CareAR 21.05 offer added flexibility to make your user experience even better. Highlights include accessing CareAR via a web browser and having the option to go hands-free using the app’s new smart glasses capabilities.

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Connect in Multiple Languages With the Latest Version of CareAR

Connect in Multiple Languages With the Latest Version of CareAR

CareAR BlogJun 9, 2021Product FeaturesBlog

CareARTM Assist 21.04—available now—includes updated features that improve the user experience and make it easier for experts and users in the field to have meaningful visual interactions across multiple geographies. Here is a complete list of what we rolled out in...

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