CareAR Logo

Service Experience — Reinvented

CareAR is an augmented reality (AR) remote-support platform that provides both human-guided AR experiences and self-guided AR instructions to empower your technicians while delivering improved customer outcomes.

See It in Action

Get a demo customized to your specific use case. See either Assist or Instruct or both in action!
CareAR for Manufacturing Tablet

CareAR® Assist

Live visual assistance and guidance for remotely seeing and solving issues, anywhere.

  • Enterprise cloud platform with embeddable APIs
  • Augmented reality 3D spatial mapping
  • Scalable HD video and audio collaboration
  • One-click create and capture content
  • Integrated with ServiceNow
CareAR for Manufacturing Tablet
CareAR Instruct Healthcare

CareAR® Instruct

Create self-guided instructions for making anyone an instant expert.

  • AR enhanced step-by-step instructions
  • AI computer vision
  • Intelligent context
  • AR instruction authoring tools
  • Any device, anywhere
ServiceNow logo
“Service teams today are challenged with solving problems in increasingly complex situations, especially in light of COVID-19. They want to increase efficiency, reduce operational costs, and improve customer outcomes—all while ensuring employee safety. Together with CareAR, ServiceNow is delivering digital experiences that empower service teams to better solve problems remotely so work can be completed efficiently and safely.”
Michael Ramsey

VP of Product Management, ServiceNow

icon eye on computer chip

Benefits of AR in Service Workflows

Resolve Issues Fast

Resolve Issues Faster

with step-by-step guidance, visual collaboration, and AR annotation

Icon knowledge Transfer

Easy Knowledge Transfer

from experts to junior resources

Reduce Costs

Reduced Service Costs

through decreased downtime and fewer truck rolls or customer contacts

icon customer satisfaction

Increase Customer Satisfaction

with world-class service

icon checklist

Maintain a Safe Environment

for employees and customers

icon leaf

Meet Sustainability Goals

with remote solve and reduced carbon emissions