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Augmented Reality: Supporting Service Leaders on their Digital Transformation Journey

Augmented Reality: Supporting Service Leaders on their Digital Transformation Journey

CareAR BlogMar 6, 2023Augmented Reality Industry NewsBlog

In 2023, service leaders will be focused on revenue and cost reduction.  AR can play a key role in transforming employee experience into employee engagement.

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How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

How CareAR and CBA Partner to Transform Service Experiences Across Japan and Asia-Pacific

Sajeel HussainNov 15, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support SXMBlog

CBA and CareAR had an amazing showing at CC/CRM Expo last week in Tokyo. It checked all the elements of a successful event. Highlights here.

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Keypoint Intelligence Recognizes Xerox and CareAR with BLI Pacesetter Award in Remote Services

Keypoint Intelligence Recognizes Xerox and CareAR with BLI Pacesetter Award in Remote Services

CareAR BlogNov 4, 2022Augmented Reality Customer Success Industry News Remote AR Support SXM XeroxBlog

CareAR won the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Services for North America from Keypoint Intelligence.

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AR, AI, and Moving Toward a Proactive Service Model

AR, AI, and Moving Toward a Proactive Service Model

CareAR BlogOct 31, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXM XeroxBlog

Top of mind for all involved at Smarter Services? How to shift to a proactive support model. Learn best practices.

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How 2 Brands Come Together to Advance the Service Experience with XR/AR

How 2 Brands Come Together to Advance the Service Experience with XR/AR

CareAR BlogSep 28, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR integrated its service experience management (SXM) platform with Lenovo’s ThinkReality A3 smart glasses, a 5G capable mobile head worn solution, to deliver multi-view and multi-party handsfree experiences for frontline workers.

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CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR Weaves a ‘Fabric for the Future’ at International Conference

CareAR BlogSep 14, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR’s Service Experience Management (SXM) platform solutions were on full display at Telstra Vantage in Sydney, Australia, showing how a 3D digital twin of a John Deere tractor in augmented reality (AR) can aid self-service and enhance the customer and employee experiences.

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ABI Research Recognizes CareAR’s Leadership and Innovation in 2022 Leading Technology Companies Report

ABI Research Recognizes CareAR’s Leadership and Innovation in 2022 Leading Technology Companies Report

CareAR BlogAug 10, 2022Augmented Reality Customer Success Industry News Product Features Remote AR SupportBlog

ABI Research recognized CareAR in “Companies to know” from its 2022 Recognizing Market Leaders compilation.

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New Feature Alert: CareAR Does Data Sovereignty

New Feature Alert: CareAR Does Data Sovereignty

CareAR BlogJul 8, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

CareAR now makes it easy to operationalize data sovereignty for EMEA or Canadian customers by provisioning in Germany or Canada.

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A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

A Recap of CareAR’s 4th Consecutive Sponsorship at ServiceNow’s Knowledge Events to Reinvent the Service Experience

CareAR BlogJun 7, 2022Augmented Reality Industry News Product Features Remote AR Support ServiceNow SXMBlog

Knowledge 22 has been another amazing event for CareAR and the ServiceNow community. See highlights here.

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Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

Introducing Automatic Video Adaptation for CareAR® Assist and Lenovo ThinkReality A3 Smart Glasses Support

CareAR BlogMay 27, 2022Augmented Reality Industry News Product Features Remote AR Support SXMBlog

CareAR release 22.02 is now available across its SXM platform and headlines user experience enhancements. Get release highlights here.

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CareAR to Exhibit and Present at AWE USA 2022

CareAR to Exhibit and Present at AWE USA 2022

CareAR BlogMay 26, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

CareAR will exhibit in booth 843, where it will feature live demos of its product portfolio integrated with workflows and products from key partners.

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CareAR Partners with Infosys to Accelerate Service Experience Transformation

CareAR Partners with Infosys to Accelerate Service Experience Transformation

CareAR BlogMay 25, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

CareAR entered into a strategic collaboration with Infosys that will accelerate clients’ service experience transformation.

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CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR’s Knowledge 2022 New York and The Hague Recap

CareAR BlogMay 19, 2022Augmented Reality Customer Success Industry News Product Features Remote AR Support ServiceNow SXMBlog

At Knowledge 2022 in both New York and The Hague, CareAR showcased how its augmented reality (AR) visual support platform is reinventing the service experience and driving Digital Transformation for customer, field, and IT services.

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Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment

Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment

CareAR BlogMar 9, 2022Augmented Reality Industry News Product Features Remote AR SupportBlog

ABi Research has recognized CareAR as a leader in their Enterprise Augmented Reality Platforms competitive ranking report.

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Expand Your Reach with CareAR® Assist for Drone and Expanded Wearables Support

Expand Your Reach with CareAR® Assist for Drone and Expanded Wearables Support

CareAR BlogJan 10, 2022Augmented Reality Customer Success Industry News Product Features Remote AR SupportBlog

The CareAR Assist App is more user friendly than ever, now that it is has been completely redesigned with a focus on improving productivity and creating a best-in-class user experience.

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Connected Insights Help Drive Superior Customer Experiences and Competitive Advantage

Connected Insights Help Drive Superior Customer Experiences and Competitive Advantage

Aly Pinder & Tom MainelliOct 25, 2021Augmented Reality Customer Success Industry News Remote AR SupportBlog

Manufacturers and service companies, in particular, are racing to digitally transform their operations to deliver a new experience to customers, enhancing both the brand and the engagement model.

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Announcing Service Experience Management (SXM)

Announcing Service Experience Management (SXM)

Sajeel HussainSep 3, 2021Augmented Reality Customer Success Industry NewsBlog

Today marks a significant milestone as two industry heavyweights — Xerox and ServiceNow — get serious about rethinking the service experience and set on a path that will transform the service industry forever.

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Looking to the Future as CareAR joins the Xerox Family

Looking to the Future as CareAR joins the Xerox Family

Sam WaicbergFeb 1, 2021Industry News XeroxBlog

Last week’s announcement by Xerox acquiring CareAR represented a monumental milestone and validates the significant value we bring to enterprises.  Now as part of a Fortune 500 company, with an innovation heritage and global presence, we’ll rapidly be scaling our...

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