CareAR Logo

Service Experience — Reinvented

Accessing expert guidance on-demand has never been easier thanks to the CareAR platform. CareAR leverages augmented reality and artificial intelligence to solve issues remotely from anywhere. Create self-guided instructions, maintenance procedures, lock-out-tag-out, and training, empowering anyone to become an instant expert. With a simple-to-use, no-code tool, create digital workflows to simplify issue resolution, delivering an improved service experience.

See It in Action

Get a demo customized to your specific use case. See either Assist or Instruct or both in action!
CareAR for Manufacturing Tablet

CareAR® Assist

Live visual assistance and guidance for remotely seeing and solving issues, anywhere.

  • Enterprise cloud platform with embeddable APIs
  • Augmented reality 3D spatial mapping
  • Scalable HD video and audio collaboration
  • One-click create and capture content
  • Integrated with ServiceNow
CareAR for Manufacturing Tablet
CareAR Instruct Healthcare

CareAR® Instruct

Create self-guided instructions for making anyone an instant expert.

  • AR enhanced step-by-step instructions
  • AI computer vision
  • Intelligent context
  • AR instruction authoring tools
  • Any device, anywhere
CareAR Experience Builder

CareAR® Experience Builder

Simple to use, no code tool that allows users to create digital workflows in real-time.

  • Drag and drop functionality
  • 1 Click Distribution
  • Language Translation
  • Incorporate CAD files, images, videos, and text
  • Options to create linear or branched workflows
  • Intuitive, user-friendly design
  • No code, low code
  • Intelligent Search
CareAR Experience Builder
ServiceNow logo
“Service teams today are challenged with solving problems in increasingly complex situations, especially in light of COVID-19. They want to increase efficiency, reduce operational costs, and improve customer outcomes—all while ensuring employee safety. Together with CareAR, ServiceNow is delivering digital experiences that empower service teams to better solve problems remotely so work can be completed efficiently and safely.”
Michael Ramsey

VP of Product Management, ServiceNow

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Benefits of AR in Service Workflows

Resolve Issues Fast

Resolve Issues Faster

with step-by-step guidance, visual collaboration, and AR annotation

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Easy Knowledge Transfer

from experts to junior resources

Reduce Costs

Reduced Service Costs

through decreased downtime and fewer truck rolls or customer contacts

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Increase Customer Satisfaction

with world-class service

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Maintain a Safe Environment

for employees and customers

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Meet Sustainability Goals

with remote solve and reduced carbon emissions