CareAR Names Tata Consultancy Services as 2023 Global Solutions Integration Partner of the Year

March 14, 2024

CareAR Presents TCS with Leadership Award for its Innovative Augmented Reality and Digital Twin Solutions that are Driving Success for Customers

Plano, Texas – March 14, 2024 – CareAR, A Xerox Company, is proud to announce that Tata Consultancy Services (TCS) has been awarded the CareAR Global Solutions Integration Partner of the Year 2023. The Global SI Partner of the Year award is a testament to TCS’s commitment to delivering exceptional partner value worldwide.

This accolade demonstrates TCS’ outstanding performance, innovation, and leadership in integrating CareAR solutions that enable remote issue resolution, visual guided workflow and self-solve solutions to enhance end customer experience and field service operations.

“TCS has consistently demonstrated excellence in integrating complex solutions, delivering value to clients and driving transformative change,” said CareAR President Kirk Pothos.“Through the integration of CareAR® Assist and CareAR® Instruct, TCS has set itself apart as a partner by exceeding client expectations. We are proud to recognize TCS’s commitment to innovation and enhancing its service experience management to benefit its customers and employees.”

The award acknowledges TCS’s success and progress in transforming telecommunications and high-tech industries. Through this partnership, cutting-edge AI and AR technologies can be used to quickly achieve digital transformation in a variety of use cases, including client support, contact center, field work, and training.

“We are excited to have been awarded the ‘Global Solutions Integration Partner of the Year 2023’ by CareAR. TCS and CareAR are creating integrated AR & digital twin solutions that enable enterprises to transform their service operations and end customer experience. Our deep talent pool and partner ecosystem have been key to setting new benchmarks in innovation and client success,” said V Rajanna, President, Technology, Software and Services, TCS

About CareAR

CareAR is a Service Experience Management (SXM) leader, making expertise accessible instantly for users through remote, live visual augmented reality and AI-driven interactions, instructions, and insights as part of a seamless digital experience. CareAR sets the benchmark for the SXM category by bridging skills gaps, driving operational efficiencies, and enhancing customer satisfaction and safety.

About TATA Consultancy Services (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India’s largest multinational business group, TCS has over 603,305 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit