CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
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Confed Expo
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
The “Silver Tsunami” is Here: Your Guide to Protecting Institutional Knowledge & Empowering Your Service Teams
Are you ready for the greatest workforce shift in modern history? The Silver Tsunami is here, and it’s not just a catchy phrase—it’s a seismic event reshaping customer service and field service teams. As millions of Baby Boomers retire, service leaders face a critical...
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Stop the Truck Roll: How Remote AR Video Assistance Saves Time and Money
Consider this scenario: a field technician is dispatched to a customer's location, only to discover that the problem could have been resolved with a basic software update. This results in wasted time, fuel consumption, and increased frustration for the customer. This...
3 Ways the New CareAR App Innovates Customer Service Experience
Get ready to experience a new level of self-solve and remote-solve service with the release of the new CareAR app! This innovative app combines all the features and functionality you need to make your customer service experience even more seamless and efficient. With...
CareAR Sustainability Capabilities Gain Significant Recognition
Xerox recognized as a Sustainability Leader by Quocirca for using CareAR Quocirca specializes in the convergence of print and digital technologies. They released a sustainability report analyzing how significant organizations are achieving carbon neutrality. The...
Keypoint Intelligence: CareAR Wins Outstanding Remote Service and Support Technology
CareAR, A Xerox Company and Service Experience Management (SXM) market leader is happy to announce that the Xerox CareAR Platform has been named the winner of the Buyers Lab (BLI) 2024 Pick Award from Keypoint Intelligence for Outstanding Remote Service & Support...