CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
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Confed Expo
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
5 Expert Tips for AR Remote Assistance Rollout Success
Implementation can often be the biggest challenge when introducing a new tool or technology into your organization. Yet, with the right strategy and lessons learned from real-world use cases, you can carefully plan and seamlessly implement your AR remote assistance...
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MSPs are Creating Magical Customer Experiences with Augmented Reality
Magical customer experiences are not just about meeting SLAs or recommending innovations to improve a customer’s bottom line. Creating a magical experience for your customers goes beyond meeting their expectations. It requires going above and beyond the terms agreed...
Enhance ServiceNow Field Service and Customer Experience with CareAR
How CareAR can enhance your ServiceNow environment to improve service and customer experience CareAR, the Service Experience Management (SXM) leader, has integrated our cutting-edge augmented reality and AI-powered platform into the ServiceNow platform. This...
Beyond Differentiation – MSPs Leverage AR to Win New Customers
Why do companies retain the services of Managed Service Providers (MSPs)? That answer used to be quite simple: Access to Expertise - MSPs provide access to the latest technologies and tools, enabling companies to focus on their business and stay competitive. Cost...
AR Gives MSPs the Inside Track on SLAs and Margin Squeeze
PART 1 of FOUR PART SERIES: In today's competitive market, Managed Service Providers (MSPs) realize the importance of meeting Service Level Agreements (SLAs) for retaining clients and ensuring business growth. However, with the increasing offshore compensation rates,...