CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
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Confed Expo
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
Remote Visual Assistance Software Buyers Guide
Remote visual assistance, often synonymous with remote AR assistance, is a powerful technology that enables support teams to visually guide customers and field technicians through complex tasks. By leveraging real-time video streaming, augmented reality annotations,...
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AR Gives MSPs the Inside Track on SLAs and Margin Squeeze
PART 1 of FOUR PART SERIES: In today's competitive market, Managed Service Providers (MSPs) realize the importance of meeting Service Level Agreements (SLAs) for retaining clients and ensuring business growth. However, with the increasing offshore compensation rates,...
Interruptive, Disruptive and Other Rude Technologies: A Guide for Untangling AR, AI, and ML
If you are a CEO or C-Anything, your board is likely already requesting you produce a strategy for leveraging disruptive technologies like Augmented Reality (AR), Artificial Intelligence (AI), and Machine Learning (ML). These innovative technologies are transforming...
Augmented Reality Enhances Employee Satisfaction and Retention
In today's rapidly evolving technological landscape, businesses constantly seek innovative ways to enhance employee satisfaction and retention. One powerful tool is through augmented reality (AR) and artificial intelligence (AI). Augmented reality overlays digital...
Capture Images from your Self-Solve Session and Co-brand your Assist Experience
You spoke and we listened! CareAR’s latest release offers many new features and updates sure to take your self-solve and remote-solve service experiences to the next level. Document self-solve sessions with CareAR® Instruct’s new camera capture. Brand your CareAR®...