CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
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Confed Expo
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
Show Me, Don’t Tell Me: How Remote Visual Assistance Transforms Customer and Field Service Support
In today’s fast-paced, customer-centric world, delivering exceptional support is a cornerstone of success for both customer service and field service operations. Traditional communication methods—voice-only calls and written exchanges via email or chat—have long been...
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3 Ways the New CareAR App Innovates Customer Service Experience
Get ready to experience a new level of self-solve and remote-solve service with the release of the new CareAR app! This innovative app combines all the features and functionality you need to make your customer service experience even more seamless and efficient. With...
CareAR Sustainability Capabilities Gain Significant Recognition
Xerox recognized as a Sustainability Leader by Quocirca for using CareAR Quocirca specializes in the convergence of print and digital technologies. They released a sustainability report analyzing how significant organizations are achieving carbon neutrality. The...
Keypoint Intelligence: CareAR Wins Outstanding Remote Service and Support Technology
CareAR, A Xerox Company and Service Experience Management (SXM) market leader is happy to announce that the Xerox CareAR Platform has been named the winner of the Buyers Lab (BLI) 2024 Pick Award from Keypoint Intelligence for Outstanding Remote Service & Support...
Smooth Sailing: How MSPs Can Use AR to Ease Transitions and Retain Client Know-How
The America’s Cup is the oldest and most prestigious sailing race in the world. It is held just once every four years. To win the America’s Cup, a crew must do three things better than their competitors: Adapt quickly to changing conditions: Crews need to be able to...