Confed Expo Logo
June 12-13, 2024 • Manchester Central, UK

CareAR at
Confed Expo

CareAR Logo

Schedule a Meeting

Schedule a private meeting or demo with a CareAR specialist at Confed Expo!

Join us as CareAR exhibits at the NHS Confed Expo

The Confed Expo brings together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable networking opportunities.

CareAR will be exhibiting with Xerox and DocuShare showcasing our healthcare solutions. Our experienced team will be available to discuss our latest remote-solve and self solve product features, provide customer success stories, and help you find the right solution for medical equipment support.

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Private Meeting Space

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Booth A5

Industry Challenge

Medical Device Support and Maintenance

Hospitals are facing rising costs for installing, maintaining, and repairing their sensitive equipment, while skilled technicians are becoming harder to find. The impact of unnecessary downtime, service scheduling challenges, and lack of sufficient medical devices expertise and skills are factors driving requirements for more effective support and maintenance for medical devices of all types.

Top Challenges in Healthcare Industry

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Preventative maintenance, support, and repairs throughout the lifecycle of complex medical devices are expensive and time-consuming.

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The in-house Health Technology Management team does not always have the appropriate experience or documentation and must often wait for a specialized technician to arrive.

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Skilled technicians to troubleshoot and repair equipment are in short supply; IT resources are scarce.

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Enterprise AR Remote Visual Assist and Self-solve Service Experiences

CareAR helps hospitals and other healthcare facilities keep life-saving medical equipment and devices online and operating consistently. Expert technicians can remotely help junior techs and non-technical medical staff install, troubleshoot, maintain, and repair equipment using AR-powered computer vision accessed via smartphones or tablets. In-house staff can quickly resolve issues with self-solve service experiences.

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Lower Unexpected Downtime

Use AR-powered remote visual guidance to get medical equipment up and running faster, repair broken devices, and even predict and solve issues before they occur.

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Reduce Service Costs

Diagnose and resolve problems remotely, reducing dispatches, travel time, and the wrong parts being delivered; improve first-time fix rates; service more hospitals in less time.

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Maintain or Improve Compliance

Meet or exceed stricter regulations on preventative medical equipment maintenance by using predictive tools and visual guidance to inspect devices and perform routine work remotely.

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Expand Training

Address skills gaps; upskill junior technicians and train non-technical hospital and medical facility employees by connecting them with remote experts; use self-guided instructional tools.

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Healthcare Use Cases

Healthcare IT Services AR
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Medical Equipment Support, Repair, and Maintenance

Use remote visual guidance to give technicians or untrained hospital staff remote, step-by-step instructions to troubleshoot and fix complex medical devices and equipment. Use anchored annotations to highlight damage or areas that need attention.

IT and Facilities Support
Non-technical hospital and medical facility staff can connect with hospital IT service and facilities support teams using remote visual guidance for help with troubleshooting. Junior IT technicians can connect with senior IT technicians to get networks up and running, as well as troubleshoot and maintain them.
Safe Remote Training
Use CareAR Instruct to fill skills gaps and transfer knowledge. More experienced techs can remotely upskill junior techs. Document and store annotations made throughout the repair process, so field techs can access this knowledge in the future. Capture institutional knowledge from technicians before they retire.
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AR and AI Medical Equipment Support Solutions

CareAR Instruct for Healthcare

CareAR® Instruct

CareAR Instruct enables the creation of digital instructions leveraging augmented reality, artificial intelligence, and 3D models for a self-guided and animated step-by-step flow on iOS, Android, or browser. Bridge the skills gap by empowering anyone to follow easy steps contextually personalized for resolving issues or training.
CareAR Assist for Healthcare

CareAR® Assist

CareAR Assist enables service teams anywhere to instantly provide remote enterprise AR visual support for their customers, employees, and field technicians. Enable access to remote experts or agents for deflecting costly dispatches, reducing time-sensitive resolutions, while fostering safety.
CareAR Experience Builder for Healthcare

CareAR® Experience Builder

With Experience Builder you can easily create your own step-by-step digital work instructions with no code. Drag-and-drop templates to rapidly design instructions with 3D models, videos, intelligent search, gen-ai images, and other content types.