KPIs help service organizations measure the performance of established goals. Learn how AR and AI visual guidance can improve your KPIs.
How Service Leaders Are Measured: The Impact of KPIs on Team Performance
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Intelligent Enablement Platforms – Empower Your Frontline Technicians
Intelligent enablement platforms empower technicians and customer service reps to operate more efficiently, confidently, and consistently.
What is a truck roll and how to reduce them?
What is a truck roll? In field service operations, a truck roll signifies the dispatch or deployment of a technician to a customer's location or designated field site. This deployment typically involves a vehicle, often a truck, and aims to address a specific need....
How Augmented Reality for Water Utilities Achieves Operational Excellence
Water utility companies face a relentless tide of challenges. Aging infrastructure, a complex web of pipes, valves, and treatment plants, demands constant vigilance. In this environment, three fundamental challenges exist: the loss of institutional knowledge as...
10 Ways Digital Form Automation Can Supercharge Field Service
In the fast-paced world of field service, efficiency is king. Traditional paper forms can be a major roadblock, slowing down technicians, hindering communication and causing data headaches. According to a Service Council survey, more than half of the technicians...
Transforming Field Service: The Power of Visual Verification for Safety and Compliance
Visual Verification ensures adherence to safety protocols, reducing the risk of accidents and protecting both technicians and equipment.
8 Tips for Ensuring Your AR Support Rollout is a Success
AR support is rapidly transforming field service and customer service. Learn 8 tips to ensure your AR support rollout is a success.
3 Ways the New CareAR App Innovates Customer Service Experience
The CareAR app combines both live remote assistance and self-solve experiences to provide the ultimate support solution
Transform and improve your service organization with AR
Augmented reality combined with rich content, helps field technicians provide optimal remote support when they cannot be on-site.
The Impact of Instructional Guidance on Experience
On 6/15/23, CareAR President Sam Waicberg joined Service Council’s John Carroll on the inService Podcast The Impact of Instructional Guidance on Experience.
Service Tech Superpowers In An Instant: AR Changes the Game
AR field service solutions from CareAR power and empower the best techs in the world; combining data, insights, detailed information on demand.