Outstanding remote service and support technology emphasize the remarkable augmented reality and digital twin use cases. Plano, Texas – January 23, 2024 – CareAR, A Xerox Company, and Service Experience Management (SXM) market leader, announced that Keypoint...
CareAR Newsroom
2024: A Year of Innovation at CareAR
2024 has been a whirlwind year at CareAR, and we're thrilled to reflect on the incredible advancements we've made in our product development. Our unwavering commitment to innovation is what drives us to constantly push the boundaries of what's possible and empower our...
Keypoint Intelligence Recognizes Xerox and CareAR with the Buyers Lab (BLI) 2023–2024 Pacesetter Award in Remote Services for North America
CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) into Asia-Pacific and Japan
Partnership will enable companies to accelerate service transformation leveraging CareAR’s enterprise augmented reality and computer vision AI platform Tokyo, Japan — November 8, 2022 — CareAR™, a Xerox company and service experience management (SXM) market leader,...
CareAR and Lenovo Collaborate to Advance Service Experience Management (SXM) for Next Generation Enterprise Extended Reality (XR) Solutions
Lenovo’s global sales and partner network to provide CareAR SXM platform together with Lenovo ThinkReality A3 smart glasses, enabling enterprise customers with 3D wearable XR solutions and powering a new generation of capabilities Plano, Texas — August 23, 2022 —...
Cyxtera Selects CareAR to Provide Leading Augmented Reality Data Center Support
CareAR Service Experience Management (SXM) platform together with Cyxtera Remote Hands with Visual Assist enables remote service interaction using smart glasses for improved customer engagement, decreased dispatch needs and faster resolution times PLANO, Texas — June...
XR Today: Two XR Giants Partner on Novel ThinkReality Solution
Dallas Innovates: Plano’s CareAR and Lenovo Join Forces On Wearable Smart Glasses for Enterprise Extended Reality Solutions
CareAR is Xerox’s Play into the Metaverse
Forbes: Sam Waicberg On How Transformational Digital Tools Can Be Key To Retaining Tribal Knowledge Amid Workforce Changes
How TCS and CareAR Empower Telecom Organizations
Confed Expo
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
2024 Utility Week Live
May 21-22, 2024 • Birmingham, UK CareAR at Utility Week Live 2024This event has concluded Utility Week Live has come to a close but you can still schedule demo with a CareAR specialist to learn more about how augmented reality and AI can transform the utility service...
ServiceNow’s Knowledge 2024
May 7-9, 2024 • Las Vegas, NV CareAR at ServiceNow's Knowledge 2024 Watch VideoDownload PresentationThank You for Joining Us! From May 7-9, 2024, CareAR sponsored and exhibited at ServiceNow's Knowledge 2024. We shared demos of our AI-powered and AR-enabled...
Intelligent Enablement Platforms – Empower Your Frontline Technicians
For field service organizations, frontline technicians are the face of the company and key drivers of customer satisfaction. Yet, these essential employees often lack the tools and information they need to perform at their best on service calls. Companies like Xerox,...
Revolutionizing Medical Device Support: AR for a More Equitable and Efficient Healthcare System
The landscape of healthcare delivery is undergoing a crucial shift. With a focus on reducing disparities and improving life expectancy, care is moving beyond the confines of hospitals and into patients' homes. This transition requires innovative solutions for unified...
What is a truck roll and how to reduce them?
What is a truck roll? In field service operations, a truck roll signifies the dispatch or deployment of a technician to a customer's location or designated field site. This deployment typically involves a vehicle, often a truck, and aims to address a specific need....
How Augmented Reality for Water Utilities Achieves Operational Excellence
Water utility companies face a relentless tide of challenges. Aging infrastructure, a complex web of pipes, valves, and treatment plants, demands constant vigilance. In this environment, three fundamental challenges exist: the loss of institutional knowledge as...