CareAR at Field Service USA
Schedule a Meeting
Schedule a private meeting or demo with a CareAR specialist at Field Service USA!
Thank you for your interest in meeting CareAR at Field Service USA! A CareAR specialist will be in touch shortly to confirm your meeting time.
Join us as CareAR exhibits at the must attend field service event of 2024
Field Service Palm Springs aims to bring together cross-industry service, support, and customer success leaders. The event has top solution providers exhibiting and includes innovative content and educational sessions.
Our experienced team will be available to discuss our latest product features customer success stories and help you find the right fit for your field technicians to have guided support, remote collaboration, and more. Let us be your partner in your field service initiatives.
Partner Fireside Chat
Tuesday May 7, 2024
Track A • 3:00 PM
Upskilling Field Technicians: How Service Companies Can Use AR Digital Work Instructions to Transform Service Experience
This session will explore the current challenges faced by service organizations, specifically focusing on meeting evolving customer expectations for exceptional service and support. We will then delve into how Augmented Reality (AR) Digital Work Instructions can address these challenges and empower your workforce.
The session will feature a real-world example of how global service organizations like Xerox are leveraging AR technology. We will discuss how Xerox utilizes CareAR Experience Builder to develop and implement training and digital work instructions for their field service teams, enhancing their efficiency and effectiveness in the field.
This session is ideal for service organization leaders, trainers, and anyone interested in exploring innovative solutions to improve service delivery and customer satisfaction.
Mark Oakley
Global Learning Innovation & Remote Lead, Xerox
Craig Nelson
Senior Director, Professional Services, CareAR
