Workplace safety isn't just a box to tick, it's a vital commitment to protecting your most valuable asset - your people. Traditional methods of ensuring compliance rely on manual observation, spot checks, and self-reporting. These methods can be slow, error-prone, and...
Intelligent Enablement Platforms – Empower Your Frontline Technicians
Intelligent enablement platforms empower technicians and customer service reps to operate more efficiently, confidently, and consistently.
Revolutionizing Medical Device Support: AR for a More Equitable and Efficient Healthcare System
AR in medical device support improves patient safety, efficiency, and cost-savings while driving innovation.
What is a truck roll and how to reduce them?
What is a truck roll? In field service operations, a truck roll signifies the dispatch or deployment of a technician to a customer's location or designated field site. This deployment typically involves a vehicle, often a truck, and aims to address a specific need....
10 Ways Digital Form Automation Can Supercharge Field Service
In the fast-paced world of field service, efficiency is king. Traditional paper forms can be a major roadblock, slowing down technicians, hindering communication and causing data headaches. According to a Service Council survey, more than half of the technicians...
Ditch the Paper Chase: Elevate Your Enterprise Job Aids with CareAR Instruct
Tired of dusty binders and confusing PDF manuals? Let's talk about reimagining job aids for the modern workforce. Forget static, one-size-fits-all documents; enter the world of CareAR® Instruct and Experience Builder. This powerful duo utilizes augmented reality (AR),...
3 Ways the New CareAR App Innovates Customer Service Experience
The CareAR app combines both live remote assistance and self-solve experiences to provide the ultimate support solution
Capture Images from your Self-Solve Session and Co-brand your Assist Experience
You spoke and we listened! CareAR’s latest release offers many new features and updates sure to take your self-solve and remote-solve service experiences to the next level. Document self-solve sessions with CareAR® Instruct’s new camera capture. Brand your CareAR®...