Visual Verification ensures adherence to safety protocols, reducing the risk of accidents and protecting both technicians and equipment.
Transforming Field Service: The Power of Visual Verification for Safety and Compliance
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How Augmented Reality Can Benefit Service Support and Improve Customer Experience – OneXillium Partner Interview
Netherlands-based digital company OneXillium sells Xerox printers and uses CareAR, an augmented reality (AR) and artificial intelligence (AI) powered Service Management Transformation platform to remotely diagnose and resolve customer problems. Frank Zandee,...
8 Tips for Ensuring Your AR Support Rollout is a Success
AR support is rapidly transforming field service and customer service. Learn 8 tips to ensure your AR support rollout is a success.
Stop the Truck Roll: How Remote AR Video Assistance Saves Time and Money
Remote AR video assistance connects field technicians with remote experts in real time, directly through their smartphones or smart glasses.
3 Ways the New CareAR App Innovates Customer Service Experience
The CareAR app combines both live remote assistance and self-solve experiences to provide the ultimate support solution
Avoid Unnecessary Product Returns Using AR and Self-Solve Tools
Organizations spend a considerable amount of time and resources on delivering a product to customers. However, when new customers are unable to resolve issues with their newly purchased product, they often return the product even if there is not a defect. Product...
The Next Reality for Field Inspections
Augmented reality is digitally transforming field inspections. Remote real-time inspection support with AR is a new opportunity for field inspections.