CareAR Expands SXM Platform to Asia
The CareAR and CBA partnership will enable companies to accelerate service transformation leveraging CareAR’s enterprise augmented reality and computer vision AI across customer, field, and IT operations.
Driving Service Experience Transformation Through an AI/AR-powered Service Experience Management Platform
CareAR’s Service Experience Management platform allows enterprises and organizations to access expertise in seconds with artificial intelligence that is delivered on-demand, across devices from desktop to drones to support any situation, anywhere.
Create Smart Assets
Empower Service Employees
Build Interactive Service Experiences
Provide Connected Insights
in remote resolutions
reduction in dispatches
first-time fix rate
reduction in service time
Trusted by 5,000 Enterprise AR Users
CareAR Reduces Data Center Downtime by Enabling Instant Remote Support to Drive Efficiency and Reduce Carbon
Operations Manager, UK and EU Data Centers, Xerox
Service IT Direct utilizes CareAR to power Smart Handz saving customers up to 85% of their support costs.
Director of Operations, IT Service Direct
Enhancing the Service Experience Using CareAR® Assist
When CareAR is used as part of the Xerox service experience, customers spending less time waiting for service or on service calls, achieve faster resolution times, equipment up-times, and partner with a company who is environmentally conscious.
fewer site visits
Increased remote solve
Minutes or less training time
Kg GHG emissions avoided
Empower technicians with self-solve AR instructions
CareAR® Experience Builder
Rapidly create self-solve instruction for customers and technicians
Speed resolutions with remote AR visual support
Enhance instructional content with 3D visualization
What’s New at CareAR
Service Experience Management (SXM) is...
Keypoint Intelligence Recognizes Xerox and CareAR with the Buyers Lab (BLI) 2023–2024 Pacesetter Award in Remote Services for North America
CareAR’s technical innovation and...
Yoshi Iki Masho! Yoshi Iki Masho! – also known...
CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) into Asia-Pacific and Japan
Partnership will enable companies to accelerate...
November 10-11, 2022 Tokyo, Japan
October 5 Virtual Event 2:00 pm – 3:00 pm
October 17 – 19 Aria Las Vegas, NV
October 17-20, 2022 Las Vegas, NV
October 18 – 20 Town & Country Resort Hotel San Diego, CA