Driving Service Experience Transformation Through an Enterprise AI/AR-powered Service Experience Management Platform
CareAR’s Service Experience Management platform allows enterprises and organizations to access expertise in seconds with artificial intelligence that is delivered on-demand, across devices from desktop to drones to support any situation, anywhere.
Create Smart Assets
Empower Service Employees
Build Interactive Service Experiences
Provide Connected Insights
%
in remote resolutions
%
reduction in dispatches
%
first-time fix rate
%
reduction in service time
Trusted by 5,000 Enterprise Customers
Enhancing the Service Experience Using CareAR® Assist
When CareAR is used as part of the Xerox service experience, customers spending less time waiting for service or on service calls, achieve faster resolution times, equipment up-times, and partner with a company who is environmentally conscious.
fewer site visits
%
Increased remote solve
%
Overall global adoption
%
Minutes or less training time
Kg GHG emissions avoided
*Data from Jan. 2022 through Dec. 2022
CareAR® Instruct
Empower technicians with self-solve AR instructions
CareAR® Experience Builder
Rapidly create self-solve instruction for customers and technicians
CareAR® Assist
Speed resolutions with remote AR visual support
What’s New at CareAR
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Latest Resources
Events
Mobile World Congress
September 26-28, 2023 Las Vegas, NV
Innovation Excellence Awards
September 25, 2023 Innovation Excellence Awards, London, UK
T-Mobile 5G Hub Speaker Series
August 15, 2023 • 3:45 PM PST T-Mobile 5G Hub Speaker Series, Bellevue, WA