Driving Service Experience Transformation Through an Enterprise AI/AR-powered Service Experience Management Platform
CareAR’s Service Experience Management platform allows enterprises and organizations to access expertise in seconds with artificial intelligence that is delivered on-demand, across devices from desktop to drones to support any situation, anywhere.



Create Smart Assets
Empower Service Employees
Build Interactive Service Experiences
Provide Connected Insights
%
in remote resolutions
%
reduction in dispatches
%
first-time fix rate
%
reduction in service time
Trusted by 5,000 Enterprise AR Users

Enhancing the Service Experience Using CareAR® Assist
When CareAR is used as part of the Xerox service experience, customers spending less time waiting for service or on service calls, achieve faster resolution times, equipment up-times, and partner with a company who is environmentally conscious.
fewer site visits
%
Increased remote solve
%
Overall global adoption
%
Minutes or less training time
Kg GHG emissions avoided
*Data from Jan. 2022 through Dec. 2022
CareAR® Instruct
Empower technicians with self-solve AR instructions
CareAR® Experience Builder
Rapidly create self-solve instruction for customers and technicians
CareAR® Assist
Speed resolutions with remote AR visual support
MagicLens
Enhance instructional content with 3D visualization
What’s New at CareAR

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