CareAR Blog | January 16, 2024 | Augmented Reality, Remote AR Support
Consider this scenario: a field technician is dispatched to a customer’s location, only to discover that the problem could have been resolved with a basic software update. This results in wasted time, fuel consumption, and increased frustration for the customer....
CareAR Blog | January 9, 2024 | Augmented Reality, Field Service, Product Features, Remote AR Support, Self-Solve Instructions
Get ready to experience a new level of self-solve and remote-solve service with the release of the new CareAR app! This innovative app combines all the features and functionality you need to make your customer service experience even more seamless and efficient. With...
CareAR Blog | December 5, 2023 | Sustainability, Xerox
Xerox recognized as a Sustainability Leader by Quocirca for using CareAR Quocirca specializes in the convergence of print and digital technologies. They released a sustainability report analyzing how significant organizations are achieving carbon neutrality. The...
CareAR Blog | November 16, 2023 | Award
CareAR, A Xerox Company and Service Experience Management (SXM) market leader is happy to announce that the Xerox CareAR Platform has been named the winner of the Buyers Lab (BLI) 2024 Pick Award from Keypoint Intelligence for Outstanding Remote Service & Support...
Craig Nelson | November 14, 2023 | Partnership
The America’s Cup is the oldest and most prestigious sailing race in the world. It is held just once every four years. To win the America’s Cup, a crew must do three things better than their competitors: Adapt quickly to changing conditions: Crews need to be able to...