CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
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Level Up Your AR Remote Support with Screen Sharing
CareAR Assist now offers screen sharing to expand its remote solution toolkit capabilities—at no extra cost to customers. With this new feature, users can easily share their screens or invite others to view their screens, making it simpler to provide remote...
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Interruptive, Disruptive and Other Rude Technologies: A Guide for Untangling AR, AI, and ML
If you are a CEO or C-Anything, your board is likely already requesting you produce a strategy for leveraging disruptive technologies like Augmented Reality (AR), Artificial Intelligence (AI), and Machine Learning (ML). These innovative technologies are transforming...
Augmented Reality Enhances Employee Satisfaction and Retention
In today's rapidly evolving technological landscape, businesses constantly seek innovative ways to enhance employee satisfaction and retention. One powerful tool is through augmented reality (AR) and artificial intelligence (AI). Augmented reality overlays digital...
Capture Images from your Self-Solve Session and Co-brand your Assist Experience
You spoke and we listened! CareAR’s latest release offers many new features and updates sure to take your self-solve and remote-solve service experiences to the next level. Document self-solve sessions with CareAR® Instruct’s new camera capture. Brand your CareAR®...
Avoid Unnecessary Product Returns Using AR and Self-Solve Tools
Organizations spend a considerable amount of time and resources on delivering a product to customers. However, when new customers are unable to resolve issues with their newly purchased product, they often return the product even if there is not a defect. Product...