Outstanding remote service and support technology emphasize the remarkable augmented reality and digital twin use cases. Plano, Texas – January 23, 2024 – CareAR, A Xerox Company, and Service Experience Management (SXM) market leader, announced that Keypoint...
CareAR Newsroom
ServiceNow’s Knowledge 2024
May 7-9, 2024 Las Vegas, NV, USA
How Augmented Reality for Water Utilities Achieves Operational Excellence
Water utility companies face a relentless tide of challenges. Aging infrastructure, a complex web of pipes, valves, and treatment plants, demands constant vigilance. In this environment, three fundamental challenges exist: the loss of institutional knowledge as...
CareAR Joins Qualcomm’s Snapdragon Spaces Pathfinder Program to Deliver Next-Level Augmented Reality Hands-free Solutions
CareAR leads early to market with Qualcomm Technologies’ SLAM-enabled chipsets for new wave of wearables leveraging 3D AR service experience applications Plano, Texas – February 27, 2023 – CareAR, A Xerox Company and Service Experience Management (SXM) market leader,...
Frost & Sullivan Selects CareAR for 2023 Enabling Technology Leadership Award In Augmented Reality
CareAR’s Service Experience Management (SXM) framework is revolutionary and will be a boon to field service and contact centers Plano, Texas – February 7, 2023 – CareAR, A Xerox Company and Service Experience Management (SXM) market leader, today announced that Frost...
CareAR’s Disruptive New Offering Democratizes Creation of Instructional Experiences
Keypoint Intelligence Recognizes Xerox and CareAR with the Buyers Lab (BLI) 2023–2024 Pacesetter Award in Remote Services for North America
CareAR’s technical innovation and integration with existing systems noted for leading service experience engagement Plano, Texas — November 17, 2022 — CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced...
XR Today: Two XR Giants Partner on Novel ThinkReality Solution
Dallas Innovates: Plano’s CareAR and Lenovo Join Forces On Wearable Smart Glasses for Enterprise Extended Reality Solutions
CareAR is Xerox’s Play into the Metaverse
Forbes: Sam Waicberg On How Transformational Digital Tools Can Be Key To Retaining Tribal Knowledge Amid Workforce Changes
Innovation Excellence Awards
September 25, 2023 Innovation Excellence Awards, London, UK
T-Mobile 5G Hub Speaker Series
August 15, 2023 • 3:45 PM PST T-Mobile 5G Hub Speaker Series, Bellevue, WA
Exploring Healthcare Transformation with AR Webinar
June 28, 2023 • 1 PM EST Smart Services Webinar - Service Council
Field Service Connect
June 19-20, 2023 Sopwell House, St Albans, UK
Why Remote AR Support is Best for Customer and Field Service
In the age of instant connections, video chat platforms like MS Teams and Zoom have become our go-to tools for remote collaboration. But when it comes to guiding someone through a complex task, simply seeing each other's faces falls short. This is where Remote AR...
Transforming Field Service: The Power of Visual Verification for Safety and Compliance
In the field service industry, precision and reliability are paramount. Each and every task, whether routine maintenance or intricate repairs, demands meticulous execution to guarantee optimal equipment performance, safety, and compliance with industry standards....
How Augmented Reality Can Benefit Service Support and Improve Customer Experience – OneXillium Partner Interview
Netherlands-based digital company OneXillium sells Xerox printers and uses CareAR, an augmented reality (AR) and artificial intelligence (AI) powered Service Management Transformation platform to remotely diagnose and resolve customer problems. Frank Zandee,...
3D Scanning is Changing the Game for Digital Work Instructions
Integrating 3D content directly into digital work instructions revolutionizes how your workforce operates, bringing a new level of clarity and efficiency. Unlike traditional 2D drawings or static images, 3D models offer an immersive and interactive learning experience...