CareAR Service Experience Management (SXM) platform together with Cyxtera Remote Hands with Visual Assist enables remote service interaction using smart glasses for improved customer engagement, decreased dispatch needs and faster resolution times PLANO, Texas — June...
June 12-13, 2024 • Manchester Central, UK CareAR atConfed Expo The Confed Expo has concluded! The Confed Expo brought together bring together health and care leaders and their teams to share learning, best practices, encourage innovation, and provide valuable...
Clear communication and workplace efficiency are essential in today's fast-paced world. Traditional work instructions often fail to deliver the dynamic and engaging experience required for modern workflows. Augmented reality (AR) digital work instructions redefine how...
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On June 15, 2023, CareAR President Sam Waicberg joined the Service Council’s John Carroll on the inServiceTM Podcast “The Impact of Instructional Guidance on Experience”. Sam amplified some of the Service Council research John had regarding challenges faced by field...
Great service tech professionals choose their profession for a reason: solving problems and fixing things makes them happy. Imagine how much happier they are – and how much happier their customers are – when they can identify problems before they happen, then solve...
To honor Earth Day, CareAR held an internal hackathon, CarEARTHon, inviting Xerox and CareAR employees to create an instructional self-solve experience in CareAR® Instruct that has a positive impact on the environment. The contest launched on April 22, 2023, Earth Day...
Keypoint Intelligence has named Xerox the winner of the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Healthcare for North America. Keypoint’s vendor evaluations considered a wide range of attributes including marketing leaderships and vision, hardware and software...
