CareAR Blog | February 12, 2024 | Augmented Reality, Remote AR Support, Xerox
Netherlands-based digital company OneXillium sells Xerox printers and uses CareAR, an augmented reality (AR) and artificial intelligence (AI) powered Service Management Transformation platform to remotely diagnose and resolve customer problems. Frank Zandee,...
CareAR Blog | February 5, 2024 | 3D, Product Features
Integrating 3D content directly into digital work instructions revolutionizes how your workforce operates, bringing a new level of clarity and efficiency. Unlike traditional 2D drawings or static images, 3D models offer an immersive and interactive learning experience...
CareAR Blog | January 22, 2024 | Instructional Content, Self-Solve Instructions
Tired of dusty binders and confusing PDF manuals? Let’s talk about reimagining job aids for the modern workforce. Forget static, one-size-fits-all documents; enter the world of CareAR® Instruct and Experience Builder. This powerful duo utilizes augmented reality...
CareAR Blog | January 18, 2024 | Augmented Reality, Field Service, Remote AR Support
AR support is rapidly transforming field service. Field service technicians instantly connect with remote experts and instructions to diagnose and resolve problems. Improve first-time fix rates, reduce resolution times, eliminate unnecessary truck dispatches, and...
CareAR Blog | January 16, 2024 | Augmented Reality, Remote AR Support
Consider this scenario: a field technician is dispatched to a customer’s location, only to discover that the problem could have been resolved with a basic software update. This results in wasted time, fuel consumption, and increased frustration for the customer....
