CareAR Blog | November 4, 2022 | Augmented Reality, Customer Success, Industry News, Remote AR Support, SXM, Xerox
On November 2, 2022, Xerox with CareAR was awarded the Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Services for North America from Keypoint Intelligence. BLI Pacesetter Awards are earned by organizations that Keypoint Intelligence identifies as market...
CareAR Blog | October 31, 2022 | Augmented Reality, Customer Success, Industry News, Product Features, Remote AR Support, ServiceNow, SXM, Xerox
Leaders Offer Perspectives on Realizing Value from Next-gen Tech at Symposium The 2022 Smarter Services Executive Symposium, a learning and networking event for senior service and customer management executives, was held in Chicago on Sept. 19–21. Over the course of...
CareAR Blog | September 28, 2022 | Augmented Reality, Industry News, Product Features, Remote AR Support, SXM
There’s a perfect storm raging around some aspects of customer and field service management. The world has undergone two-plus years of pandemic-related economic and supply chain issues, followed by a faster return to normal for many nations in terms of consumer...
CareAR Blog | September 14, 2022 | Augmented Reality, Industry News, Product Features, Remote AR Support, SXM
Visitors Experience AI, AR, and Digital Twin Combined with 5G Connecting and Edge Computing On August 31 and September 1, CareAR participated at Telstra Vantage in Sydney, Australia. Telstra Vantage is Telstra’s largest business customer event of the year, with...
CareAR Blog | August 31, 2022 | Augmented Reality, Customer Success, Product Features, Remote AR Support
The vast majority of field service organizations now outsource some level of field technician activity to subcontractors. In fact, the TSIA notes that 92 percent of technology companies with field service operations outsource some level of field service activity to...
