Outstanding remote service and support technology emphasize the remarkable augmented reality and digital twin use cases. Plano, Texas – January 23, 2024 – CareAR, A Xerox Company, and Service Experience Management (SXM) market leader, announced that Keypoint...
We're absolutely thrilled to announce a significant update for CareAR® Assist! You've been asking for it, and we've listened. Get ready for seamless remote visual assistance, now accessible directly from your web browser – no downloads required for hosts! Host from...
Instructional AR/VR across key industries advance customer and employee experiences through augmented intelligence PLANO, Texas — May 25, 2022 — CareAR, a Xerox company, today announced it has enhanced its partner ecosystem to accelerate service...
Deal comes on the heels of company’s addition of CraftAR as part of its portfolio PLANO, Texas — Jan. 11, 2022 — CareAR, the Service Experience Management market leader today announced the acquisition of MagicLens, a 3D visualization and AR-based platform...
Zuora selected for its technology and expertise to help monetize Xerox’s CareAR software-as-a-service (SaaS) service experience management platform Redwood City, Calif. — December 7, 2021 — Zuora, Inc., (NYSE:ZUO) the leading cloud-based subscription...
CareAR president to present “Reinventing the Service Experience” on main stage SANTA CLARA, Calif. — Nov. 9, 2021 — CareAR, an augmented reality (AR) and AI visual support platform company that provides real-time access to expertise for customers,...
As The World Reopens, How Will Your Organization Use AR To Stay Competitive?
How AR can Empower Self-Service Repairs in the Factory
June 29, 2021
ServiceNow Innovates Field Service Management to Drive Exceptional Experiences
September 26-28, 2023 Las Vegas, NV
September 25, 2023 Innovation Excellence Awards, London, UK
August 15, 2023 • 3:45 PM PST T-Mobile 5G Hub Speaker Series, Bellevue, WA
June 28, 2023 • 1 PM EST Smart Services Webinar - Service Council
For field service organizations, frontline technicians are the face of the company and key drivers of customer satisfaction. Yet, these essential employees often lack the tools and information they need to perform at their best on service calls. Companies like Xerox,...
The landscape of healthcare delivery is undergoing a crucial shift. With a focus on reducing disparities and improving life expectancy, care is moving beyond the confines of hospitals and into patients' homes. This transition requires innovative solutions for unified...
What is a truck roll? In field service operations, a truck roll signifies the dispatch or deployment of a technician to a customer's location or designated field site. This deployment typically involves a vehicle, often a truck, and aims to address a specific need....
Water utility companies face a relentless tide of challenges. Aging infrastructure, a complex web of pipes, valves, and treatment plants, demands constant vigilance. In this environment, three fundamental challenges exist: the loss of institutional knowledge as...
