CareAR Delivers Results
%
in remote resolutions
%
reduction in dispatches
%
first-time fix rate
%
reduction in service time
Xerox Digital Fusing Technology Training
With CareAR, Xerox has been able to scale up its suite of AR-enabled training modules without additional training development cost.
Green Office Partner
Green Office Partner is reducing the number of calls to service agents by assisting customers to self-solve with CareAR
D-Groupe
D-Groupe, a Xerox customer, reduces it’s mean time to completion and first time fix rate with CareAR’s AR remote support solution.
Sapphire Utility Solutions
CareAR has empowered Sapphire’s field service technicians with self-solve and remote-solve AR solutions that increased service uptime.
Soludoc
Powered by the CareAR platform, Soludoc, a Xerox dealer, initiates an AR pilot program to enable ERT Technologies to provide remote assistance to improve service efficiency, maintenance, and training.
Digital Instructions Improve LOTO Training for Med Tech
A global medical technology field services organization created LOTO digital instructions in a third of the time with CareAR.
CES
CareAR’s live, remote, HD-powered video sessions helped the CES support team achieve an 84% issue resolution rate. With this technology, the support team could see and understand exactly what the customers were experiencing and provide guidance using CareAR Assist
Global Technology Conglomerate Improves Training with AR
A global technology conglomerate is leveraging the power of CareAR® Assist, an AR platform, for their technical training programs. With CareAR Assist, training instructors provide tours through hardware and walk learners step by step through procedures with an inside view of complex hardware.
Xerox Data Centre Services Stockholm
Xerox Data Centre Services team leveraged CareAR augmented reality visual support to get a UK based data centre back into full operation.
Multimodal Transportation and Logistics
Downtime costs and reduction of locomotive tech talent have put intense pressure on multimodal transportation businesses. Learn how AR has helped one of the biggest multimodal transportation companies in the world.
Xerox Data Centre Services
Xerox Data Centre Services team leveraged CareAR augmented reality visual support to get a UK based data centre back into full operation.
Visioneer
CareAR enables remote preventative maintenance, improved customer service and savings for Visioneer.