CareAR’s Service Experience Management (SXM) framework is revolutionary and will be a boon to field service and contact centers Plano, Texas – February 7, 2023 – CareAR, A Xerox Company and Service Experience Management (SXM) market leader, today announced that Frost...
Service leaders play a crucial role in the success of any organization. Their ability to effectively manage teams, deliver exceptional customer experiences, and drive operational efficiency is paramount. To measure the performance of service leaders and their teams,...
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Get ready to experience a new level of self-solve and remote-solve service with the release of the new CareAR app! This innovative app combines all the features and functionality you need to make your customer service experience even more seamless and efficient. With...
Xerox recognized as a Sustainability Leader by Quocirca for using CareAR Quocirca specializes in the convergence of print and digital technologies. They released a sustainability report analyzing how significant organizations are achieving carbon neutrality. The...
CareAR, A Xerox Company and Service Experience Management (SXM) market leader is happy to announce that the Xerox CareAR Platform has been named the winner of the Buyers Lab (BLI) 2024 Pick Award from Keypoint Intelligence for Outstanding Remote Service & Support...
The America’s Cup is the oldest and most prestigious sailing race in the world. It is held just once every four years. To win the America’s Cup, a crew must do three things better than their competitors: Adapt quickly to changing conditions: Crews need to be able to...
