Real-time augmented reality remote assist experiences rely on sufficient WiFi or Mobile data bandwidth to deliver and maintain video with graphically overlayed annotations. The challenge is the variability of available bandwidth. For CareAR Assist, anything above 500 Kbps enables an augmented reality experience that is seamlessly presented with real-time annotations without perceptible quality issues.
However, there are a myriad of factors that can impact bandwidth for any user utilizing a WiFi or mobile data network. Number of users on the network, usage of the network, distance from router, where you are in a building and many more potential challenges beyond the control of individual users can constrain bandwidth. When bandwidth falters, so will an augmented reality experience.
CareAR® Assist Release 22.02 works to overcome bandwidth challenges for Assist app users by dynamically adjusting video streaming within an augmented reality session. User experience is the key benefit by enabling real-time augmented reality annotation guidance even when bandwidth dips below 500 Kbps. Auto adjustment contributes significantly to the experience. Bandwidth adaptation persistently monitors and adjusts augmented reality resolution. Users do not have to make any manual modifications or video setting selections as is required with other augmented reality solutions. As bandwidth becomes more available, the application dynamically adjusts to use available network resources.
Automatic video adaptation is designed to support what can be a highly distributed team that are collaborating within a CareAR Assist session. Each Assist app user’s bandwidth availability is persistently samples. As a result, augmented reality resolution will be decreased or upscaled depending upon actual performance.
Automatic video adaption is particularly notable for remote support use cases where complexity and access to right expertise is required. A key Assist benefit enables the addition of simultaneous Assist users without limit. With new automatic video adaptation, Assist app users across diverse environmental conditions will automatically compensate for their bandwidth challenges without any impact to other in-session users with sufficient network performance.
Automatic video adaptation is a customer and employee experience benefit available for any CareAR Assist app users that upgrade to the 22.02 release. Android and iOS devices spanning CareAR supported Smartphones, tablets, wearables and drones are included.
More On Assist
- CareAR Assist (watch quick demo video ») — human-guided AR experiences for remote customers and field techs so they can quickly complete a job or fix an issue.
Interested in arranging a demo to see Automatic Video Adaption in action? Schedule a demo call now. Make your real world better with CareAR AR solutions.