CareAR Now Offers Browser Support and Google Glass Capabilities

The features in CareAR 21.05 offer added flexibility to make your user experience even better. Highlights include accessing CareAR via a web browser and having the option to go hands-free using the app’s new smart glasses capabilities.

Browser Support

Time is money. So, when you’re in a time-sensitive situation, you can reduce downtime by starting a CareAR session faster through our new web browser-based access, without downloading the CareARTM Assist app first. This upgrade makes our platform even more user friendly, since you can choose to access an AR session via URL, downloaded app, or a combination of the two, depending on the situation. Browser access is compatible with iOS devices running iOS 11 or later via Mobile Safari/WebKit 11 or later, Android handheld devices and smart glasses running Android 8 and later via Google Chrome 28.

Google Glass Enterprise Edition 2 Capabilities

You now have the ability to go hands-free using CareAR remote assistance through  Glass Enterprise Edition 2 smart glasses (other wearables will be added later). Users can run the app for smart glasses without also having to run the CareAR Assist app on any other devices. Multiple remote experts can join a session, with no cap on the number of users.

Don’t forget to Upgrade Your App

To enjoy these exciting new features, remember to upgrade the CareAR app in the Apple, Google Play, or Microsoft App stores.

And lastly, if you are enjoying the CareAR app, please rate us in the app store!

envelope icon

Subscribe to receive AR remote assistance and digital work instruction news!

Get the latest information on augmented reality for field service, customer service, IT service management, AI, digital work instructions and more.

You may also like

What is a truck roll and how to reduce them?

What is a truck roll? In field service operations, a truck roll signifies the dispatch or deployment of a technician to a customer's location or designated field site. This deployment typically involves a vehicle, often a truck, and aims to address a specific need....

10 Ways Digital Form Automation Can Supercharge Field Service

In the fast-paced world of field service, efficiency is king. Traditional paper forms can be a major roadblock, slowing down technicians, hindering communication and causing data headaches. According to a Service Council survey, more than half of the technicians...

Why Remote AR Support is Best for Customer and Field Service

In the age of instant connections, video chat platforms like MS Teams and Zoom have become our go-to tools for remote collaboration. But when it comes to guiding someone through a complex task, simply seeing each other's faces falls short. This is where Remote AR...