Innovation Recognized: ABI Research Names CareAR a Leader in Augmented Reality Competitive Assessment

ABI Research has recognized CareAR as a leader in their Enterprise Augmented Reality Platforms competitive ranking report. Scoring is based on an innovation/implementation framework that spotlights how exciting new augmented reality technology transforms the way we work and succeed across a range of remote assist and self-solve use cases.

CareAR was also awarded Top Innovator status, with “efforts in AI around prediction” noted as a differentiator along with technology called out such as “object and state detection is supported as well for step verification.” These are outstanding attributes to be associated with. However, what may be even more notable is ABI’s analysis of CareAR’s ability to deliver results for our customers with “Integration dynamics and time to value are both above average.”

Innovation linked with bottom line results is an important confidence factor for any organization considering how augmented reality can benefit their organization. It’s new technology, so there is the attention-grabbing element of how it works. But to achieve a next level of success you need to have the integration and ongoing support resources that inspire change for existing processes.

That rare combination of time to value + innovation was CareAR additionally emphasized when ABI Research noted “CareAR recently acquired by Xerox, had the benefit of large corporate reach in the broader enterprise and field service space combined with the innovation of a smaller company.” These unique augmented reality vendor characteristics empower innovative new workflows using CareAR® Assist and CareAR® Instruct.

You can download the ABI Research report here »


More On Instruct and Assist

  • CareAR Instruct (watch quick demo video ») — self-guided AR applications that let users self-solve on their own via AR guidance, 3D-2D content, pictures, text, etc., all wrapped up in tidy visual workflows using rich on-screen instructions.
  • CareAR Assist (watch quick demo video ») — human-guided AR experiences for remote customers and field techs so they can quickly complete a job or fix an issue.
envelope icon

Subscribe to receive AR remote assistance and digital work instruction news!

Get the latest information on augmented reality for field service, customer service, IT service management, AI, digital work instructions and more.

You may also like

2024: A Year of Innovation at CareAR

2024 has been a whirlwind year at CareAR, and we're thrilled to reflect on the incredible advancements we've made in our product development. Our unwavering commitment to innovation is what drives us to constantly push the boundaries of what's possible and empower our...

Top 5 Reasons You Need 3D-Enabled Digital Work Instructions

In today's fast-paced world, businesses constantly strive to outperform the competition. To achieve this, they must improve efficiency, minimize errors, and empower their workforce. This is where 3D-enabled digital work instructions shine. These cutting-edge tools...

Level Up Your AR Remote Support with Screen Sharing

CareAR Assist now offers screen sharing to expand its remote solution toolkit capabilities—at no extra cost to customers. With this new feature, users can easily share their screens or invite others to view their screens, making it simpler to provide remote...