AR Remote Support Solution

‘AR remote support’ solution enables field technicians get instant guidance from remote experts and significantly reduce issue resolution time

Solution Benefits:

• Live audio/video, chat with auto translator
• Annotations in AR mode
• Real-time File sharing, screen sharing
• Group calling
• Supports smart glass, hand-held devices
• Call log and service report on the fly

Manufacturing organizations are adopting Industry 4.0 to drive Digital Transformation at the factory floor. However, majority of manual operations till date rely on legacy tools and methods. Vital knowledge is residing with experienced workforce who are set to retire. Retaining and transferring this knowledge to incoming millennial workforce is critical. Increasing frontline worker efficiency and safety is of paramount importance to improve overall performance of the factory. Tech M Frontline 4.0 solutions help address these changes and empower frontline operators to Spearhead digital transformation. With industry proven AR platform and smart glasses, workers can free their hands to work on core tasks and get all contextual information within their field of view.