CareAR® Insight

Intelligence from multiple sources combined with AR to improve problem solving and users’ knowledge.

Augmented Reality Visual Insight

Access rich contextual data about the asset being repaired, such as product details and service history, to help field service workers make better decisions and resolve problems faster. This information can also help to fill knowledge gaps and up-skill service teams.

Authoring Content

Correlate Contextual Information

Capture and link diagnostic information from other sources to help determine and resolve the root cause of a problem.

Service Status Icon

Get Real-Time Status

Find out service history and other information in real time from connected devices.

Bug fix icon

Predict Confidently

Combine historical information about an asset with current data from connected devices to spot problems before they occur.

Enhanced Contextual Intelligence

Access comprehensive contextual intelligence to diagnose and direct.

Capture information from connected devices, curated content, and digitized paper documents. Then the information is overlaid in real time over live video, to help a user diagnose a problem, learn more about the asset being serviced, or solve a problem more efficiently.

Consolidated Information

Aggregate information from multiple sources to prioritize attention.

Capture information from a variety of sources, such as visual images, digitized documents, service history, IoT, and connected devices. Then CareAR will use computer vision-driven object recognition combined with the aggregated data to prioritize which areas need attention first.

Augmented Intelligence for Prediction

Derive insights from machine-learning to predict potential issues or future service needs.

Gather and link information with AI-powered machine learning. Use that combined information to reveal a unique insight or diagnosis.

CareAR Insight on Laptop and Mobile
Insight Predictive CareAR

How It Works


3D mapping icon

Smart Object Detection

Retrieve the make, model number, and other administrative information about the asset being serviced.

Warranty Status Icon

Warranty Status Confirmation

Confirm warranty coverage on the spot.

Work Order History Icon

Work Order History

View the service history for the asset being serviced for deeper context.

Knowledge Transfer icon

Augmented Intelligence

Uncover hidden insights and catch issues before they happen.

Knowledgebase icon

Knowledge Base Recommendations

Reduce search times with contextual knowledge-based articles and documents.

AR Tools Icon

AR Assistance

Make engagements with AR experts more effective with shared insights.

AR Devices icon

IoT Ready

Share diagnostic feeds created by connected assets in real time.

Virtual Visit

Trusted Support

Work closely with a CareAR customer success manger on an ongoing basis to assist you with dynamic contextual insight.