Augmented Reality Visual Insight
Access rich contextual data about the asset being repaired, such as product details and service history, to help field service workers make better decisions and resolve problems faster. This information can also help to fill knowledge gaps and up-skill service teams.
Correlate Contextual Information
Capture and link diagnostic information from other sources to help determine and resolve the root cause of a problem.
Get Real-Time Status
Find out service history and other information in real time from connected devices.
Predict Confidently
Combine historical information about an asset with current data from connected devices to spot problems before they occur.
Enhanced Contextual Intelligence
Access comprehensive contextual intelligence to diagnose and direct.
Capture information from connected devices, curated content, and digitized paper documents. Then the information is overlaid in real time over live video, to help a user diagnose a problem, learn more about the asset being serviced, or solve a problem more efficiently.
Consolidated Information
Aggregate information from multiple sources to prioritize attention.
Capture information from a variety of sources, such as visual images, digitized documents, service history, IoT, and connected devices. Then CareAR will use computer vision-driven object recognition combined with the aggregated data to prioritize which areas need attention first.
Augmented Intelligence for Prediction
Derive insights from machine-learning to predict potential issues or future service needs.
Gather and link information with AI-powered machine learning. Use that combined information to reveal a unique insight or diagnosis.
How It Works
Integrate with IoT-enabled Products
Receive Product Updates
Get realtime health and status updates from connected product
View Service History
Present relevant service management history for instant product context
Display Warranty Status
Embed warranty information for improved customer experience
Deliver Predictive Insights
Integrate with IoT-enabled Products
Tap into valuable insights output by connected products
Receive Product Updates
Get realtime health and status updates from connected product
View Service History
Present relevant service management history for instant product context
Display Warranty Status
Embed warranty information for improved customer experience
Deliver Predictive Insights
Inform users of potential issues before they occur
Integrate with IoT-enabled Products
Receive Product Updates
Get realtime health and status updates from connected product
View Service History
Present relevant service management history for instant product context
Display Warranty Status
Embed warranty information for improved customer experience
Deliver Predictive Insights
Integrate with IoT-enabled Products
Tap into valuable insights output by connected products
Receive Product Updates
Get realtime health and status updates from connected product
View Service History
Present relevant service management history for instant product context
Display Warranty Status
Embed warranty information for improved customer experience
Deliver Predictive Insights
Inform users of potential issues before they occur
Features
Smart Object Detection
Retrieve the make, model number, and other administrative information about the asset being serviced.
Warranty Status Confirmation
Confirm warranty coverage on the spot.
Work Order History
View the service history for the asset being serviced for deeper context.
Augmented Intelligence
Uncover hidden insights and catch issues before they happen.
Knowledge Base Recommendations
Reduce search times with contextual knowledge-based articles and documents.
AR Assistance
Make engagements with AR experts more effective with shared insights.
IoT Ready
Share diagnostic feeds created by connected assets in real time.
Trusted Support
Work closely with a CareAR customer success manger on an ongoing basis to assist you with dynamic contextual insight.