CareAR Successfully Completes a SOC 2® Examination

CareAR is enhancing visual engagement data security

CareAR augmented reality and digital twin visual technologies are underpinned by secure systems that include end-to-end encryption, geofencing, and data sovereignty.   This CareAR range of security benefits is now expanded with the successful completion of our SOC 2 examination.

What is SOC 2 Examination?

SOC, which stands for System and Organizational Controls, is a framework developed by the American Institute of Certified Public Accountants (AICPA) for the purpose of providing regular, independent attestation of the controls that a company has implemented to mitigate information-related risk.

A SOC 2 report addresses risks associated with the handling and access of data, and can be used by a variety of organizations of any size (e.g. SaaS, colocation, data hosting, etc.). Different from a cybersecurity assessment that evaluates specific technical configurations, a SOC 2 report focuses more on how an organization implements and manages controls to mitigate the identified risks to the different parts of an organization.

The SOC 2 audit testing framework is based on the Trust Services Criteria (TSC), which are used to identify various risks (points of focus) an organization should consider addressing. Based on the TSCs the organization selects to be in scope, the third-party compliance and audit firm evaluates whether the organization has the appropriate policies, procedures, and controls in place to manage the identified risks effectively.

CareAR Customer Benefits

In order to pass a SOC 2 examination and receive a letter of attestation successfully, it means an organization is addressing controls in areas such as information security, access control, vendor management, system backup, business continuity and disaster relief, and more.  The scope of a SOC 2 examination extends beyond the systems that have a financial impact, reaching all systems and tools used in support of the organization’s system or services. For CareAR customers this means enhancing security confidence via certified independent verification.

Learn more about how CareAR is prioritizing protecting your data in our security and trust center.

envelope icon

Subscribe to receive AR remote assistance and digital work instruction news!

Get the latest information on augmented reality for field service, customer service, IT service management, AI, digital work instructions and more.

You may also like

Remote Visual Assistance Software Buyers Guide

Remote visual assistance, often synonymous with remote AR assistance, is a powerful technology that enables support teams to visually guide customers and field technicians through complex tasks. By leveraging real-time video streaming, augmented reality annotations,...

2024: A Year of Innovation at CareAR

2024 has been a whirlwind year at CareAR, and we're thrilled to reflect on the incredible advancements we've made in our product development. Our unwavering commitment to innovation is what drives us to constantly push the boundaries of what's possible and empower our...

Top 5 Reasons You Need 3D-Enabled Digital Work Instructions

In today's fast-paced world, businesses constantly strive to outperform the competition. To achieve this, they must improve efficiency, minimize errors, and empower their workforce. This is where 3D-enabled digital work instructions shine. These cutting-edge tools...

Level Up Your AR Remote Support with Screen Sharing

CareAR Assist now offers screen sharing to expand its remote solution toolkit capabilities—at no extra cost to customers. With this new feature, users can easily share their screens or invite others to view their screens, making it simpler to provide remote...