Why CareAR?

Your customers, employees, and field staff need smarter support tools. Your enterprise requires smarter support capabilities.

Over 30% of all dispatched calls require a follow up on-site visit. Over 50% of those calls, required further assistance risking an additional visit.

Employee Attrition Over the next 5-10 years, on average 70% of companies most experienced workers will be leaving due to attrition
Website Downtime Every hour of downtime impacts enterprises between $300K to $5M based on their size
Covid-19 Global Covid-19 pandemic has introduced next normal safety regulations around remote working and contact avoidance
Average CareAR Industry Results

CareAR is driving the service experience transformation with enterprise augmented reality.

CareAR’s AI/AR-powered Service Experience Management (SXM) platform allows service employees and customers to digitally and visually resolve issues providing greater efficiencies, better customer outcomes, and increased safety.

Remote self-solve icon

Remote and Self-Solve Resolutions

Reduce the burden into your service desk and contact center

Higher First-Time Fix Rates

Annotation suite of tools for more effective guidance and accurate resolution

Knowledge Transfer

Reduce your skills gap and make experts more accessible to more junior field resources or contractors

Deflect Costly Dispatches

Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance

Customer Experience

Elevate your customer’s experience and NPS through unmatched quality, service, and capabilities

Integrated into the ServiceNow platform

CSM, FSM, ITSM, Knowledge Base for easy workflow and application integration