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May 7-9, 2024 • Las Vegas, NV

CareAR at ServiceNow’s Knowledge 2024

Schedule a Meeting

Fill out the form below to schedule a private meeting or demo with a CareAR specialist at Knowledge 2024.

Join CareAR at ServiceNow’s Knowledge 2024

Experience CareAR’s AI-powered, AR-enabled digital work instructions providing game-changing improvements to the customer experience.

Watch demonstrations of CareAR® Assist, CareAR® Instruct, and CareAR® Experience Builder.

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Private Meeting Space

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Booth #4529

Keynote Session

May 7, 2024 • 12 pm (PDT)

Empowering Service Excellence: Xerox and CareAR’s AI Journey Revealed

Delve into Xerox and CareAR’s journey of enhancing service delivery with ServiceNow Customer Service Management (CSM) and Field Service Management (FSM). We will explore how they created a common 3000+ seat instance of FSM in North America, achieving scalability across borders. Discover how Xerox and CareAR achieved faster resolution times, increased customer uptime, and gained operational efficiencies such as reduced return trips and optimized parts utilization. We will also share lessons learned and save time for audience Q&A. Don’t miss this opportunity to hear from customer experience leaders who have achieved service excellence by leveraging AI.

John Perry

John Perry

Vice President Global Service Business Platform Strategy, Xerox

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Kevin Summers

Kevin Summers

SVP, Product Management, CareAR

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Bulent Cinarkaya

Bulent Cinarkaya

VP & GM, Field Service Management, ServiceNow

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Lina servicing Xerox printer with CareAR