Uncover Hidden Opportunities for Efficiencies and Cost Savings

While most process mining solutions offer discovery and varying levels of basic analytics, Celonis is the only company to have built a comprehensive, cloud-based solution for business transformation based on process mining technology: the Execution Management System (EMS). EMS is groundbreaking new technology designed to unlock a company’s execution capacity – its capacity to perform at its fullest potential. The Celonis EMS acts as an intelligent layer on top of your existing systems, leveraging process mining technology to extract and analyze process data in real time.

Using AI and an in-memory patented database to sift through terabytes of system process and desktop user data, the Celonis creates a ‘Digital Twin’ of your organization. It identifies the execution gaps in your processes, knows which ones have the biggest impact on your execution capacity and triggers real-time automated actions and alerts to eliminate those gaps. In other words, Celonis EMS enables businesses to transform process mining insights into action, improving both processes and performance – automatically. Here are just some examples of what Celonis and EMS can do for your company:

• Uncover opportunities where AR interaction can preclude costly in-person customer visits
• Determine opportunities to utilize self-instruct video sessions where live instruction may not be necessary
• Uncover the knowledge gaps and get insight on which tech-personnel will likely need in-field assistance
• Lower your resolution times, increase the efficacy of self-service options
• Monitor adoption on new processes and course correct, let AI guide users through new processes
• Reduce the need for workshops, surveys, & time studies: Automate your process mapping