CareAR at Knowledge21

May 11, 2021
Learn about ServiceNow’s integration with CareAR that’s driving transformation across service organizations.

Solution Consultant

The Solution Consultant will provide expert level business and technical solution consultancy during the pre-sales process in support of the direct sales force and partners, principally through proposal production, Augmented Reality product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.

What you get to do in this role:

  • Team with the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
  • Provide technical expertise and support for the sales team, including developing solutions for customer issues
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web conference.
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
  • Responding to Request for Information/Proposal documents
  • Staying current on product developments/releases to a level required for demo and POC/POC
  • Supporting Marketing events – user conferences, trade shows, webinars etc
  • Staying current on competitive analysis and understanding differentiators between the company and its competitors.
  • Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security etc.
  • Interface with partners on commercial opportunities in an advisory capacity.

In order to be successful in this role, we need someone who has:

  • Pre-sales experience, enterprise applications and/or augmented reality experience would be advantageous (Tool or business process).
  • Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
  • Exhibits a degree of technical expertise and understanding
  • Strong communication and presentation skills
  • Understanding of and experience selling to enterprise application and environments
  • Strong understanding of selling through partners.
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