
CareAR Instructional Experience as a Service (IEaaS)
Quickly advance your service management experience using CareAR Instructional Experience as a Service, 2D, 3D and augmented reality creation services for CareAR® Instruct within a cost-effective service subscription model.

2D, 3D and Augmented Reality Content Creation Services
Visual content creation for self-solve and self-learning can be challenging. Skilled resources are frequently hard to find or require investment and training.
CareAR Instructional Experience as a Service (IEaaS) overcomes these challenges with 2D, 3D and augmented reality creation services for CareAR® Instruct within a cost-effective service subscription model.
Engage users with visually effective self-guidance
Accelerate deployment and adoption of spatial technologies
Boost efficiency with experienced best practice design resources

Customer Support Self-Service

- Augment and extend CSM workflows
- Empower customers to self-solve
- Improve customers SAT
Field Service Self-Service

- Augment and extend FSM workflows
- Ensure work procedure compliance
- Reduce and/or avoid additional truck rolls
Common Content Modules

Product Unboxing and Setup

Self-guided Repairs

Troubleshooting

Inspections

Work Instructions

Maintenance Instructions
Product Unboxing and Setup
Deliver immersive experiences for new users.
Self-guided Repairs
Empower customers to perform repairs eliminating long wait times.
Troubleshooting
Help users identify and resolve problems step-by-step.
Inspections
Ensure compliance with guided inspection procedures.
Work Instructions
Equip workers with knowledge to complete the job the first time.
Maintenance Instructions
Improve equipment uptime with regular proper maintenance.

Product Unboxing and Setup

Self-guided Repairs

Troubleshooting

Inspections

Work Instructions

Maintenance Instructions
Product Unboxing and Setup
Deliver immersive experiences for new users.
Self-guided Repairs
Empower customers to perform repairs eliminating long wait times.
Troubleshooting
Help users identify and resolve problems step-by-step.
Inspections
Ensure compliance with guided inspection procedures.
Work Instructions
Equip workers with knowledge to complete the job the first time.
Maintenance Instructions
Improve equipment uptime with regular proper maintenance
Fast Start
- Rapid deployment via visual technology services
- Optimized visual interface design
- Accelerate pilot to production
3D Interactive Content
- 3D Digital Twin creation
- AR and computer vision state detection
- CAD input/ LIDAR Scanning
Best Practices Customization
- Instruct self-guidance journey blueprint
- Persona-based user experience mapping
- HotSpot, text, animation, and visual guidance
Streamline Integration
- Curate 2D content and video in Instruct experiences
- Natural language search and indexing
- Workflow content integration with existing systems
Cost Effective
- Fully outsourced content creation
- Enhance capabilities without staff investment
- Subscription based service

Enterprise Visual Content Innovative


Scalable Deployment and Content Creation

Cost Effective Visual Agility

